Germain Toyota of Naples

5 time toyota buyer My experience buying a toyota from Germain was very happy one. My sales Person mr Marcus Veiga was very Professional and courteous. HE was very HE My experience buying a toyota from Germain was very happy one. My sales Person mr Marcus Veiga was very Professional and courteous. HE was very HELPFUL. More

Great Experience I had a great experience purchasing my 2012 Certified Toyota Camry through Jeff Smith, Sales Consultant. He was friendly and professional, and made wh I had a great experience purchasing my 2012 Certified Toyota Camry through Jeff Smith, Sales Consultant. He was friendly and professional, and made what can be a stressful experience very pleasant. I should add that we arrived late in the day, and, due to lots of paperwork, stayed well past 8PM, and Jeff was patient the whole time. We also enjoyed dealing with Freddy Sturman, Finance Manager. Jon Pipkin P.S. - I love my car! More

Best Customer Service Felix was the best/ prefect salesman I've ever dealt with, he was not pushy. He made me comfortable taking the time to look at many cars and test dri Felix was the best/ prefect salesman I've ever dealt with, he was not pushy. He made me comfortable taking the time to look at many cars and test drive them. Even when I found the car/ the one I bought, he still was relaxed and not pushy. Adam was unbelievable in getting me the best interest rate available, he blew me away! Awesome Awesome Experience! More

5 Star Service Mr Jeremy Bongle He Is The Best Adviser I Saw In My Life...5 Star Service...He Was Extremely Busy But He Give Me Time To Answer All My Questions...Giv Mr Jeremy Bongle He Is The Best Adviser I Saw In My Life...5 Star Service...He Was Extremely Busy But He Give Me Time To Answer All My Questions...Giving More Information..Every Time I Go To Service I Have More Than I Except From Mr. Jeremy Bongle ...He Is Awesome !!! More

Extremely professional I experienced a right rear flat and arrived at the dealership 30 minutes before closing so I was concerned about having my car taken care of before I experienced a right rear flat and arrived at the dealership 30 minutes before closing so I was concerned about having my car taken care of before closing. Jamie Nussbaum came out immediatrly to assure me that I would be taken care of regardless of time. They not only repared my tire but preformed a check on all four. Jamie was fantastic and very knowledgeable and professional with my Camry. Also he was extremely concerned about my situation in general explaining what had to be done and why, first class service so thanks a million Jamie More

Excellent contact with the service ad visor, Jamie Nussbaum. He explained what had to be done in clear fashion Will be back for service Great Gilles He explained what had to be done in clear fashion Will be back for service Great Gilles More

Jeremy Bongle was helpful and cheerful at my 8am appointment This was my first appointment with Jeremy, who takes care of my husband's 4Runner. He was helpful and informative, telling what would be done. After This was my first appointment with Jeremy, who takes care of my husband's 4Runner. He was helpful and informative, telling what would be done. After the service was complete, what was done was explained as well as when I needed the next two services and why. More

Warranty joke This dealership puts profit before people. I bought a new battery from Germain with a 7 year warranty. The battery went bad in 3 years. I took it in t This dealership puts profit before people. I bought a new battery from Germain with a 7 year warranty. The battery went bad in 3 years. I took it in to get a replacement and after waiting an hour they wanted me to pay over $100 for a new one, and they were going to charge me for labor! What kind of warranty is that? I told them I could get a new battery and free installation with a real warranty for $127 at Advance Auto. They were not the least bit embarrassed and allowed me to go without offering to do the right thing. It's disappointing but what I've come to expect from Germain. Because of the poor service and what it reveals about this company, I'll be purchasing my next vehicle elsewhere. More

Excellent service The service is excellent and friendly specially thanks to AnnMarie very professional.thank you. The employees are very friendly, the service departme The service is excellent and friendly specially thanks to AnnMarie very professional.thank you. The employees are very friendly, the service department are very clean I feel like at home. More

New Dash, No gimmicks! I had a recall for my dash board on my 2005 Toyota Solara. They ordered a new one and installed it in a day. Good experience. Thank you Peggy Mazaras I had a recall for my dash board on my 2005 Toyota Solara. They ordered a new one and installed it in a day. Good experience. Thank you Peggy Mazaras for helping me out! More