
Germain Toyota of Naples
Naples, FL
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Thank you Alan Carey is the only reason that I came back to buy a car at your dealership. I met him a couple of months ago when I came in to look at cars. He wa Alan Carey is the only reason that I came back to buy a car at your dealership. I met him a couple of months ago when I came in to look at cars. He was personable, honest, professional, low key, no pressure attitude and just a warm, easy person to work with. I stayed loyal to him because of all these wonderful traits and came back when I had decided what I wanted to purchase. Kudos to him for gaining my loyalty from the get go. More
Uber-riffic! Having been in the business for over 20 years and in every position from sales associate to GSM of a large Chevrolet Store in the Philadelphia market, Having been in the business for over 20 years and in every position from sales associate to GSM of a large Chevrolet Store in the Philadelphia market, I recognize quality people and you've got some great ones! Marcus Veiga was a complete professional pleasure, duking it out with "Vernon the Closer" was a delight, and Adam Golden would be my choice for a FM if I were still running a store. Great job gentleman! Well done! Tim Bruening More
Excellent Marcus was GREAT!!! Best car buying experience I have ever had. I would recommend everyone comes to Germain. Best dealership and staff. No pressure an Marcus was GREAT!!! Best car buying experience I have ever had. I would recommend everyone comes to Germain. Best dealership and staff. No pressure and great to work with. More
Excellent Had 8am appointment. Got there just after 7:30am. Was driving home at 815am. Very good service by Angela Eling. Would recommend Germaine Toyota to fri Had 8am appointment. Got there just after 7:30am. Was driving home at 815am. Very good service by Angela Eling. Would recommend Germaine Toyota to friends . More
El carro de mis sueños. Rav 4 toyota Realmente toyota es toyota x siempre ....GRACIAS BIG LOT... GRACIAS MARCUS X TODO TU APOYO Y TU GUIA.Mi FAMILIA ESTA MUY CONTENTA CON LA ATENCION Realmente toyota es toyota x siempre ....GRACIAS BIG LOT... GRACIAS MARCUS X TODO TU APOYO Y TU GUIA.Mi FAMILIA ESTA MUY CONTENTA CON LA ATENCION DE MARCUS.. GRACIAS TOYOTA NAPLES More
tires, and more Had new tires put on van and aligned and all that goes with that. Also oil change and filters and rest of 30,000 mile service. Took awhile, but Had new tires put on van and aligned and all that goes with that. Also oil change and filters and rest of 30,000 mile service. Took awhile, but seems to ride better and was all spiffy clean. More
Excellant.Excellant. Peggy was professional and knowledgeable. She was pleasant and funny and rational too! This survey is getting on my nerves though. Only 4 more word Peggy was professional and knowledgeable. She was pleasant and funny and rational too! This survey is getting on my nerves though. Only 4 more words to type before it's finished. More
Had a horrible experience. I am a single mother and I went to buy my first car from a dealer and now I know why they get such a bad reputation. I left not only buying a car, I f I am a single mother and I went to buy my first car from a dealer and now I know why they get such a bad reputation. I left not only buying a car, I felt like I went back to the 1950's. WOW they need to wake up and understand that I am a customer also. I left and ended up buying it from AutoNation Toyota Fort Myers. More
Excwllent Frank Lopez was very helpful and made the service of my car a good experience. I would ask for him to deal with on my next visit. Frank Lopez was very helpful and made the service of my car a good experience. I would ask for him to deal with on my next visit. More
Finance manager was horrible After several high pressure calls as we neared the end of our lease we decided to keep the car. After several phone calls we were told by the finance After several high pressure calls as we neared the end of our lease we decided to keep the car. After several phone calls we were told by the finance manager Ron we had to come in in person to talk about the sale. We drove 40 minutes and had to wait over 15 minutes to see someone. Ron finally came out and told us we could not finance the outright purchase of the vehicle. He had to buy the vehicle and then sell it back for over $2100 more than the end of lease price. And he quoted a finance rate over 2 percent higher than other banks. The run around by Toyota was ridiculous and when he realized we were not going to pay their extra fees was rude and belligerent Will not buy a car from them if they gave it to me free. Highly recommend you try another dealership. More