Germain Toyota of Naples

Excellent customer service Excellent customer experience provided by Marcus, he was very patient and kind, answered all my questions and he even spoke with our insurance compan Excellent customer experience provided by Marcus, he was very patient and kind, answered all my questions and he even spoke with our insurance company to guarantee they have all the correct information. Also, after purchase he helped us to track the plate, I really recommend him. However, I would have liked that the financial department offers the same customer experience, the person on charge didn't mention that my bank was closed at the time I signed and I always will have the doubt if I would have a better rate with my bank. More

Great service It was the beginning of season so it took an hour and a half but Malaun was sure to keep me updated and they did everything perfect It was the beginning of season so it took an hour and a half but Malaun was sure to keep me updated and they did everything perfect More

Service repairs I was in for my regular service. Alicia Powell my service advisor took care of my needs that day. She Really take care of here customers, Alicia info I was in for my regular service. Alicia Powell my service advisor took care of my needs that day. She Really take care of here customers, Alicia informed me that all I need at this time was a LOF, And a tire rotation. And that the 25 point inspection was all in the green. I was very much impressed with how I was handle, from start to finish. I will always request Alicia for my services. Thank you Marie Pizza More

I love to drive toyota In September 2014 I changed my Corolla for Camry, I had very good service with Marcos Veiga, I am sure this company has a great employee and has good In September 2014 I changed my Corolla for Camry, I had very good service with Marcos Veiga, I am sure this company has a great employee and has good deal for old and new customers, I am very happy with my Camry and I wish to get a new one. Thanks Claudia More

A good service experience I've bought four vehicles from Germain Toyota, and I've always had excellent Service, and this one was no exception. I brought my 2015 Tundra 1794 fo I've bought four vehicles from Germain Toyota, and I've always had excellent Service, and this one was no exception. I brought my 2015 Tundra 1794 for the 1-year service, and I was greeted by a very friendly, personable young man, Malaun Humbert. He made me feel that I was in good hands. The service was performed quickly and the truck came out shiny and clean. More

muy feliz Muy contentos por la experiencia q tuve aqui en german toyota , y con mucho entuciasmo del señor marcus veiga , yo regresare para este sitio pronto mu Muy contentos por la experiencia q tuve aqui en german toyota , y con mucho entuciasmo del señor marcus veiga , yo regresare para este sitio pronto muy muy satisfecha con el señor marcu y todos los trababadores del local gracias germen toyota y a marcu veiga More

It was a rewarding experience !' We were treated with respect from the moment we entered the car lot. Marcus showed his professionalism and patience with us, during the complete proc We were treated with respect from the moment we entered the car lot. Marcus showed his professionalism and patience with us, during the complete process of looking for a car, to signing the final papers. We would definitely recommend Marcus Veiga & Germaine Toyota to our family & friends. Jerry & Linda Bailey More

Wonderful service rep Friendly, helpful service rep! She was knowledgeable, kind, and efficient. Was washed and ready to go when she said it would be. Thanks much, Angela Friendly, helpful service rep! She was knowledgeable, kind, and efficient. Was washed and ready to go when she said it would be. Thanks much, Angela! More

Joe or Ray Hernandez is quite the young salesman! You don't give up do you? You worked very hard at making this sale come together. However, first Hector so no money down but it was money down. If You don't give up do you? You worked very hard at making this sale come together. However, first Hector so no money down but it was money down. If credit ratings could be looked into better to find out what has cleared and what hasn't, it might be helpful to some people. More

Great My service employee was Peggy Mazaras. I always make an appointment with her. In this case my tire sign came on and the car was 400 miles away from an My service employee was Peggy Mazaras. I always make an appointment with her. In this case my tire sign came on and the car was 400 miles away from an oil change. I called the 800 number and she had an opening. She is professional, caring and just plain GREAT. It certainly makes a difference how you are treated there just isn't that much service out there anymore. She makes you feel special. More