Back

Germain Toyota of Naples

Naples, FL

4.7
1,621 Reviews

13315 N Tamiami Trail

Naples, FL

34110

Directions

By Type

Showing 1,621 reviews

January 01, 2016

15000 mile service great job as usual...easy to get in and out. Rich is very courteous and attentive. thinking of buying another toyota and your dealership is on my More

by neal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Estes
Jan 15, 2016 -

Germain Toyota of Naples responded

Hi Neal, Glad to hear we provided our usual quick and efficient service on your vehicle. Also happy you are considering another Toyota and when your ready, I'm sure you will find our Sales department to be equally pleasing to work with.

December 24, 2015

Major Repairs on MR2 In a nutshell, GERMAIN TOYOTA did a terrific job diagnosing and ultimately repairing several major drive train issues with my 2002 MR2. They worked wi More

by mitiman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Nussbaum (10-rating) was the key player on my behalf!
December 24, 2015

20,000 mile routine maintenance went smoothly We were given excellent service - John is an outstanding rep for the company. We are completely satisfied with all that was done and the way things w More

by Rico
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
December 24, 2015

In capable hands Just had a simple oil change and tire rotation, but all was handled well. Service call took the amount of time for which I was advised. More

by BethS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
An un-named person removed a sticker from our windshield. Appreciated. , Angela Eling
December 23, 2015

Excellent customer service by Frank Lopez. I had to have a courtesy car and it was arranged without a hitch. Returned the next day and the car was ready. More

by Ray Shurtleff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lopez
December 22, 2015

The best in the Area!!! They provided the best customer service. They made me feel special, they cared about me, like I was the only customer in the shop!! They don't have wh More

by First time buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony , Marcus Veiga
December 20, 2015

Professional My experience was very professional & the process was done quickly, as there was no wasted time with doing this deal so that I could get on my way. More

by toycor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel McLane
December 19, 2015

30,000 mile service John Painter was very helpful and considerate, explaining everything that was done for my 30,000 mile checkup. I will definitely return to Germain fo More

by anita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Painter
December 17, 2015

Service Frank Lopez is an excellent representative for your company. He clearly has long experience of the service business because he always gives an accurat More

by Jim1937
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lopez
December 15, 2015

Terrible experience I've had so many problems with my 2015 Prius. The service center is not accommodating. I will never buy a car from this dealership again. More

by sambranda31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Lopez
...
91
...