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Germain Toyota of Naples

Naples, FL

4.7
1,620 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,620 reviews

January 06, 2016

Terrific dealership! I have purchased 3 Toyota Camry XLE's over the last 8 years at Germain Toyota, and had them serviced regularly there as well. I just purchased anoth More

by sophia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Vasco, Paul Delmonte
January 06, 2016

Awesome Lease Experience We have leased 4 Camry's from Germaine. They have been positive experiences.Obviously, that is why we keep coming back. Our January 1, 2016 visit to l More

by Camry family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Miller, Hector Ortiz, Rony Levy
Jan 15, 2016 -

Germain Toyota of Naples responded

Hello Camry family, Congratulations on Camry #5!! Thank you for your continued business. We don't rest on our laurels, but continue to strive to make your experience even better. We'll see you for #6!

January 06, 2016

Top notch The salesman Paul Columbus was very patient and helpful. I felt like he took my car buying needs personally and was the main cause for me buying a br More

by LeahK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Columbus , Rony Levy, Paul Columbus
Jan 15, 2016 -

Germain Toyota of Naples responded

Hi Leah, Thank you for taking the time to write and for your high praise of Paul and Rony. We are proud to have earned your business and wish you happy motoring in your new car. Our team will continue to provide you with great service after the sale.

January 06, 2016

Great Experience My last service appointment, for a 20K maintenance/check up, went very well. I waited, and walked down the street to have lunch at Five Guys. While t More

by jacksgrammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Painter
Jan 15, 2016 -

Germain Toyota of Naples responded

Hi jacksgrammy, Thanks for sharing your comments on your service here with John. A convenient location, quick, efficient service and good follow up is what keeps our customers coming back. We look forward to seeing you next time.

January 04, 2016

New Car Happiness! I highly recommend Germain Toyota and to especially work with Alan Carey and Randy Towne who both were involved in selling me my new Prius V. Even th More

by DF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Towne, Alan Carey
Jan 15, 2016 -

Germain Toyota of Naples responded

Hello DF, Congratulations on the new Prius V and thanks for taking the time to let us know what a great job Alan and Randy did to ensure your complete satisfaction. Locating a vehicle can sometimes present challenges but our team rises to the occasion.

January 04, 2016

Marcus Veiga and Alex Swarts were spectacular! Marcus Veiga, Business Manager, and Alex Swarts, Product Specialist, with Germain Toyota of Naples (13315 N. Tamiami Trail, Naples, Florida, 34110, 23 More

by Jackboy3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Swarts, Product Specialist, Marcus Veiga
Jan 15, 2016 -

Germain Toyota of Naples responded

Hello Jackboy3, Congratulations on your new Avalon. Thanks for sharing your wonderful experience with Alex and Marcus during your purchase and for your future recommendations. We strive to exceed your expectations during the ownership of your vehicle.

January 02, 2016

Great personal attention and efficient service! We didn't plan to buy a Toyota but I quickly dropped in to see a Highlander up close and got a great overview from Paul. I went straight home to fetch More

by Mike Adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Harman, Paul Delmonte, Marcus Veiga
Jan 15, 2016 -

Germain Toyota of Naples responded

Hi Mike, Hope you are enjoying that new Highlander. Thank you for taking the time to write and your high praise for our sales team and finance manager. Great vehicles, exemplary product knowledge, and a desire to make the car buying process enjoyable are what sets us apart. Judging from your comments, looks like we're right on target.

January 02, 2016

Excellent first visit This was my first visit to Germain Toyota in Naples. It was easy to book the service appointment online. Peggy Mazaras was the service representative More

by Nottoosoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Mazaras
Jan 15, 2016 -

Germain Toyota of Naples responded

Welcome new customer! Thanks for taking the time to review our dealership and comment on Peggy's great service. We look forward to serving you in the future.

January 02, 2016

Switch from Lexus to a Hybrid Avalon Limited Edition 2016 I was met by effective and knowledgeable staff who are readily dedicated to meeting the needs of the person behind the wheel. They listened to me and More

by Blueglue
Recommend Dealer
Yes
Employees Worked With
Joshua James talked to me and answered questions over the phone which got me to Toyota and in the door. Larry Lewis was the kind, caring, Marcus Veiga
Jan 15, 2016 -

Germain Toyota of Naples responded

Hi Karen, Loved reading your success story here at the dealership. I'm so pleased our staff provided the same excellent service you were used to with the Lexus brand. Our follow up after the sale is second to none, as our goal is not to sell you just one vehicle, but keep you as a customer for life.

January 01, 2016

15000 mile service great job as usual...easy to get in and out. Rich is very courteous and attentive. thinking of buying another toyota and your dealership is on my More

by neal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Estes
Jan 15, 2016 -

Germain Toyota of Naples responded

Hi Neal, Glad to hear we provided our usual quick and efficient service on your vehicle. Also happy you are considering another Toyota and when your ready, I'm sure you will find our Sales department to be equally pleasing to work with.

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