
Germain Toyota of Naples
Naples, FL
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Terrific dealership! I have purchased 3 Toyota Camry XLE's over the last 8 years at Germain Toyota, and had them serviced regularly there as well. I just purchased anoth I have purchased 3 Toyota Camry XLE's over the last 8 years at Germain Toyota, and had them serviced regularly there as well. I just purchased another car (a Toyota Avalon) and expect delivery shortly. My salesman for the last few cars was Paul Delmonte, a true professional who is knowledgeable, patient, and really provides excellent customer service. I always feel I've received a good deal. Paul is always helpful during and after the sale. I would highly recommend Paul Delmonte and Germain Toyota . I also took a test drive with another young man who was really nice and very helpful, but for the life of me I don't recall his name (I misplaced his card at the moment). He has worked there for 4 yrs and assisted Paul in the sale. FYI, Eddie Vasco was our first salesman back in 2007, and although he is no longer in sales, we still love him too! I met with him most recently to sign the finance papers, etc. More
Awesome Lease Experience We have leased 4 Camry's from Germaine. They have been positive experiences.Obviously, that is why we keep coming back. Our January 1, 2016 visit to l We have leased 4 Camry's from Germaine. They have been positive experiences.Obviously, that is why we keep coming back. Our January 1, 2016 visit to lease another Camry was by far the best ever. Staff was very knowledgable & attentive to our needs & questions. That is why i rated the dealership Excellent. More
Top notch The salesman Paul Columbus was very patient and helpful. I felt like he took my car buying needs personally and was the main cause for me buying a br The salesman Paul Columbus was very patient and helpful. I felt like he took my car buying needs personally and was the main cause for me buying a brand new car in my budget. He listened to every word I said and made a point to understand my situation. Even after I drove the car off the lot, he checked in on my satisfaction. Thank you Paul. I've always hesitated to buy new, but now you've made me a lifetime new car lover and that of Toyota as well. Ron Levy also assisted in working with the banks and having a plan so that I could affordably make the down payment. Great job team. You've earned my business and future referrals. More
Great Experience My last service appointment, for a 20K maintenance/check up, went very well. I waited, and walked down the street to have lunch at Five Guys. While t My last service appointment, for a 20K maintenance/check up, went very well. I waited, and walked down the street to have lunch at Five Guys. While there, the service manager called to alert me that the 2 year maintenance coverage had expired last month. No problem, I told him to proceed. They checked everything, it took about an hour and fifteen minutes, and they ran the car through the car wash. The service manager carefully explained what electrical components they'd checked---not just the battery. All was well. All is well. I will return. More
New Car Happiness! I highly recommend Germain Toyota and to especially work with Alan Carey and Randy Towne who both were involved in selling me my new Prius V. Even th I highly recommend Germain Toyota and to especially work with Alan Carey and Randy Towne who both were involved in selling me my new Prius V. Even though there were some hiccups in getting my car to the dealership, Alan, Randy and the team behind them at Germain made sure that my car was delivered and they made sure that I was happy with the car and the customer service that I received. They were attentive, kept me informed and continue to make sure that I am a satisfied customer. Thank you, Alan, Randy and Germain! Keep up the good work! More
Marcus Veiga and Alex Swarts were spectacular! Marcus Veiga, Business Manager, and Alex Swarts, Product Specialist, with Germain Toyota of Naples (13315 N. Tamiami Trail, Naples, Florida, 34110, 23 Marcus Veiga, Business Manager, and Alex Swarts, Product Specialist, with Germain Toyota of Naples (13315 N. Tamiami Trail, Naples, Florida, 34110, 239-592-5550), went above and beyond their job descriptions to accommodate my needs. I will recommend these to gentlemen to my friends, neighbors and relatives - they provided me superior service. I am extremely satisfied with my new 2015 Avalon. More
Great personal attention and efficient service! We didn't plan to buy a Toyota but I quickly dropped in to see a Highlander up close and got a great overview from Paul. I went straight home to fetch We didn't plan to buy a Toyota but I quickly dropped in to see a Highlander up close and got a great overview from Paul. I went straight home to fetch my wife and took a test drive with Russ which led us straight to the decision to buy. Russ and his team drove a hard deal but we were ultimately very happy with the whole process. Marcus looked after is very well to finalise all the paperwork with ease. More
Excellent first visit This was my first visit to Germain Toyota in Naples. It was easy to book the service appointment online. Peggy Mazaras was the service representative This was my first visit to Germain Toyota in Naples. It was easy to book the service appointment online. Peggy Mazaras was the service representative that checked me in. She was efficient, knowledgeable and very personable. More
Switch from Lexus to a Hybrid Avalon Limited Edition 2016 I was met by effective and knowledgeable staff who are readily dedicated to meeting the needs of the person behind the wheel. They listened to me and I was met by effective and knowledgeable staff who are readily dedicated to meeting the needs of the person behind the wheel. They listened to me and understood that I required a smooth and quiet ride. My questions were answered and my needs were met as I quickly grew to respect the sales team. They were awesome! And after the purchase, they continue to go out of the way to offer extraordinary care with integrity! Sincerely, Karen Blankenship, DNP, ARNP More
15000 mile service great job as usual...easy to get in and out. Rich is very courteous and attentive. thinking of buying another toyota and your dealership is on my great job as usual...easy to get in and out. Rich is very courteous and attentive. thinking of buying another toyota and your dealership is on my horizon (please though, no calls) please keep up the good work! More