Germain Toyota of Naples

Service is always great, but. Every time I come in with my 2011 Camry, I'm pestered to join the VEP, vehicle exchange program and it's really irksome. I own my car outright, I don Every time I come in with my 2011 Camry, I'm pestered to join the VEP, vehicle exchange program and it's really irksome. I own my car outright, I don't want car payments and even after I say that, they don't take no for an answer. Seriously, it's annoying. Your service department is great. The salespeople drive me nuts! If I want a new car, I'll come and find you, don't worry. Oh and stop calling and sending me emails telling me you "want to buy my car" from me. More

John Painter the service adviser was attentive and pleasant. My car had an airbag problem and all was explained clearly when I picked up my car. Your snack area was well supplied and the waiting area clean comf My car had an airbag problem and all was explained clearly when I picked up my car. Your snack area was well supplied and the waiting area clean comfortable. More

Great Had good service. Friendly, clean,accomadating,prompt. Car was done when they said it would be done.will go back if we need anymore service done. Had good service. Friendly, clean,accomadating,prompt. Car was done when they said it would be done.will go back if we need anymore service done. More

great service I would like ti express my thanks to Peggy Mazaras.She is very professional and friendly. She knows what is wrong before it even goes into service. I would like ti express my thanks to Peggy Mazaras.She is very professional and friendly. She knows what is wrong before it even goes into service. She gets me in and out as fast as possible. The waiting area with the coffee and snacks are very nice.The service over all is very good. Thanks, Sheila O'Neill. More

Great experience Great service, very patient people. Thank you Mason Martindale for making our purchase a pleasant experience. He did everything we asked for. Would ce Great service, very patient people. Thank you Mason Martindale for making our purchase a pleasant experience. He did everything we asked for. Would certainly recommend. More

Excellent service . Great waiting room with coffee and snacks, tv and wi-fi. No better service. Appointment was on time and finished before promised time. Great experi . Great waiting room with coffee and snacks, tv and wi-fi. No better service. Appointment was on time and finished before promised time. Great experience. More

Service Outstanding help on a non scheduled service problem which was for a disabled vehicle (dead battery which had to be replaced before the vehicle could b Outstanding help on a non scheduled service problem which was for a disabled vehicle (dead battery which had to be replaced before the vehicle could be driven. More

First experience for service in Florida Since I never had service performed in Florida on my 2009 Toyota Venza - I was concerned enough to read up on comments about service at the Toyota Dea Since I never had service performed in Florida on my 2009 Toyota Venza - I was concerned enough to read up on comments about service at the Toyota Dealerships within a 40 mile radius of Fort Myers Beach. It turned out the Germain Toyota of Naples had the best comments on Toyota Service. Arriving at 0730, I was greeted by Peggy Mazaras. She listened to what I wanted done - which was an oil change and replacement of a bulb in my headlight. I also explained to her that for some reason the driver's door was not automatically unlocking - which had never happened until I started on the trip to FL. She asked me how long it had been since replacing the battery in my remote - which I explained had only been a couple days. Peggy then asked if I had another car key in the car. I told her no - I planned to bring another key but have not found it when unpacking. She started looking under the seats and I went to the trunk area and pulled out a suitcase. Upon examination, I found the second key. Once that key was taken out of the car - everything was back to normal. What a blessing to have her working for you. She knows her beans!! The rest of the service went smoothly and I cleared the facility after an hour plus. If I were in the mode of buying a new Venza - they would get my business! More

My experience at Germain was excellent. It was a pleasure working with Randy Towne in purchasing a Camry Hybrid XLE. What impressed me most was Randy's knowledge of the car including all the It was a pleasure working with Randy Towne in purchasing a Camry Hybrid XLE. What impressed me most was Randy's knowledge of the car including all the bells and whistles. I consider Randy a major asset to the Germain sales staff. More