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Germain Toyota of Naples
Naples, FL
1,620 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 02, 2016
Great experience Had a great experience with Paul Columbus No pressure. No bs. Drove the car home I wanted. I would definately go back to hI'm for another car Had a great experience with Paul Columbus No pressure. No bs. Drove the car home I wanted. I would definately go back to hI'm for another car More
by Chrisarc
Employees Worked With
Paul Columbus, Paul Columbus
February 01, 2016
Happy customer Great job no problems quick service I got my Oil changed,Car washed Happy customer I will come back again and recommend you to others Great job no problems quick service I got my Oil changed,Car washed Happy customer I will come back again and recommend you to others More
by Happy
Employees Worked With
Jacob Richards
January 30, 2016
worst customer service ever Got approved through german toyota for a pickup truck. They didn't help me all to achieve my goal of buying a truck. Wasted my time. Didn't appreciate Got approved through german toyota for a pickup truck. They didn't help me all to achieve my goal of buying a truck. Wasted my time. Didn't appreciate the snide remarks he made about my personal information. Went to Sutherlin Nissan and walked away with a brand new 2016 Nissan Frontier. More
by SusieAdams
Employees Worked With
Alex Gonzalez
January 29, 2016
Service for 20,000 miles routine service visit for 20,000 miles. Just oil changes and tire rotation. Finished in timely manner. thanks so much. Nothing else to say--need t routine service visit for 20,000 miles. Just oil changes and tire rotation. Finished in timely manner. thanks so much. Nothing else to say--need to do this so I don't have o type 25 words to have it count More
by Golfer2
Employees Worked With
Richard Estes
January 25, 2016
Car Purchase My 2000 Buick needed to be retired. I contacted Germain Toyota online and made a appointment for that afternoon. When I drove in a sales rep meant m My 2000 Buick needed to be retired. I contacted Germain Toyota online and made a appointment for that afternoon. When I drove in a sales rep meant me and introduced himself as Eric Hart. Obviously I haven't purchased a car in a few years and was nervous. Eric was easy to talk to, he listed to what I wanted, my budget, and all my other ramblings. All in all a very good experience. More
by temprano1
Employees Worked With
Eric Hart
January 24, 2016
Great service Peggy Mazaras was my service representative- she was efficient, knowledgeable and I felt confident that my car was serviced appropriately and cost-eff Peggy Mazaras was my service representative- she was efficient, knowledgeable and I felt confident that my car was serviced appropriately and cost-effectively. I was very pleased. More
by Angie
Employees Worked With
Peggy Mazaras
January 23, 2016
Excellent Service My car was in for general service. Peggy let me know I needed new tires. She made excellent recommendations. I felt good about my purchase. Thank My car was in for general service. Peggy let me know I needed new tires. She made excellent recommendations. I felt good about my purchase. Thank you, Peggy. More
by peetemar
Employees Worked With
Peggy Mazaras
January 23, 2016
Tire pressure problem solved The tire pressure indicator malfunctions regularly. Today Richard Estes actually found a staple in one of the tires and patched the tire. The time w The tire pressure indicator malfunctions regularly. Today Richard Estes actually found a staple in one of the tires and patched the tire. The time was within the estimate. More
by lab
Employees Worked With
Richard Estes
January 22, 2016
Good Experience Richard Estes was courteous and helpful, explaining my questions to the fullest. Keep hiring more service people like Richard, and Germain Toyota will Richard Estes was courteous and helpful, explaining my questions to the fullest. Keep hiring more service people like Richard, and Germain Toyota will stay on top! Ed Turilli More
by carfool
Employees Worked With
Richard Estes
January 17, 2016
Great job by all. When I arrived I was greeted and told who would be my adviser. The waiting area was well stocked with many refreshments. After about an hour my vehicl When I arrived I was greeted and told who would be my adviser. The waiting area was well stocked with many refreshments. After about an hour my vehicle was completed and I was greeted by the adviser. I was told what was serviced on my vehicle and I was on my way.Very professional and polite service people. Thanks Germain!!!!!!!! More
by Joedsat
Employees Worked With
Sonya
