
Germain Toyota of Naples
Naples, FL
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First time car buying- great experience The nice men at Toyota were SO helpful and kind and did a great job helping me buy my first car ever, a beautiful Prius! Thank you Anthony, Vernon, an The nice men at Toyota were SO helpful and kind and did a great job helping me buy my first car ever, a beautiful Prius! Thank you Anthony, Vernon, and Marcus for an excellent experience. Will recommend you to others. More
Toyota es mi carros preferidos Yo soy cliente de Toyota e mandado muchos clientes para acá y me an atendido muy bien me ayudó Guillermo , Marcus Vega me atendieron muy bien Yo soy cliente de Toyota e mandado muchos clientes para acá y me an atendido muy bien me ayudó Guillermo , Marcus Vega me atendieron muy bien More
More than I expected It was a great experience. We went in because we were at the information gathering stage. The deal was good and the service was excellent so we decid It was a great experience. We went in because we were at the information gathering stage. The deal was good and the service was excellent so we decided to stay and make our purchase that day, We dealt with several persons but the main person was Paul Columbus. From meeting us at the door to completing the transaction he was professional yet friendly. More
Well treated q Alex Gonzalez was very helpful throughout my car buying experience. He took into consideration of what I was needing in a car, and was very clear at e Alex Gonzalez was very helpful throughout my car buying experience. He took into consideration of what I was needing in a car, and was very clear at explaining to me on what Toyota had to offer. Alex took the time to show me the different options I had; according to my budget. I found the perfect car at the right price. Alex helped me from start to finish, in getting me into my new car. Lily Peña More
BEST car buying experience to date! I can honestly say this was the best car buying experience I have ever been through! My husband will agree as well. We were able to test drive a few v I can honestly say this was the best car buying experience I have ever been through! My husband will agree as well. We were able to test drive a few vehicles within our budget without any pressure whatsoever. Jeff Smith was an absolute doll! He was professional and very fun to deal with, he answered all of our questions and made us feel welcome regardless of our spending cap. We did not have a lot of money to spend and he didn't try to force us into something we couldn't afford. It was a nice change from the usual car buying experience. We will definitely be back once we are ready to replace my husband car too, and without a doubt, we will be asking for Jeff, he was the best!!! More
It didn't feel like I was dealing with a car salesman I had a vehicle & parameters in mind. Jeff was able to show me the vehicle and answer any questions I had. He even offered me refreshments numerous ti I had a vehicle & parameters in mind. Jeff was able to show me the vehicle and answer any questions I had. He even offered me refreshments numerous times and kept me entertained with casual conversation while I waited. They were able to make the deal work for me and when it was all done Jeff helped me set up my new tech. I'm really enjoying the new ride! More
Service Advisor Critique Jeremy Bongle was very helpful. He followed through on my concerns. He is an asset to the Service Department.. He showed himself to be very compete Jeremy Bongle was very helpful. He followed through on my concerns. He is an asset to the Service Department.. He showed himself to be very competent. I look forward to having him be my service advisor on future visits for my Toyota Camry. More
Always an excellent experience Owner of a 300k+ Land Cruiser so I have my share of minor issues that can be hard to fix. Peggy Mazaras takes care of me and my car like we were broth Owner of a 300k+ Land Cruiser so I have my share of minor issues that can be hard to fix. Peggy Mazaras takes care of me and my car like we were brother and sister. She and the team take great care of us Mark Wilson More
My Stressfree buying experience We needed to buy a car asap as we were rear-ended in a accident and our car was totaled. We went to Germain Toyota and one of the salesman (Paul) app We needed to buy a car asap as we were rear-ended in a accident and our car was totaled. We went to Germain Toyota and one of the salesman (Paul) approached us. He was pleasant but professional. We found him easy to talk to. We did not find the car that day but went home and looked on the computer at the inventory again. We saw the car we wanted and went back the next day and Paul helped us to negotiate the deal. We bought the car, a 2016 Toyoya Camry SE. Paul followed up after the purchase to make sure all was well and offered for me to come back in so that he could help me with the "tech" features of the car which I plan to do. Overall I would say the Germain Toyota made our experience as stress free as possible. More
Great experience Had a great experience with Paul Columbus No pressure. No bs. Drove the car home I wanted. I would definately go back to hI'm for another car Had a great experience with Paul Columbus No pressure. No bs. Drove the car home I wanted. I would definately go back to hI'm for another car More