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Germain Toyota of Naples

Naples, FL

4.7
1,619 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,619 reviews

March 09, 2016

Young Professional knows how to do IT! Had the pleasure of meeting, and working with Anthony Story at Germain Toyota. For a young gentleman, Anthony provided wonderful service, made me fee More

by Tom Haddad
Recommend Dealer
Yes
Employees Worked With
Anthony Story
Mar 10, 2016 -

Germain Toyota of Naples responded

Hello Tom Haddad, Thank you for taking time to tell us about your great buying experience here with Anthony Story. Anthony's low key , no pressure behavior really allows him to connect with our customers. Thank you for your purchase and Anthony and the staff look forward to helping you find just the right vehicle for your wife when she is ready.

March 09, 2016

Great service Peggy Mazaras did a great job of making my visit for service as friendly and easy as she always does. Peggy makes coming to Germain a pleasure. More

by Jim M Naples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Mazaras
Mar 10, 2016 -

Germain Toyota of Naples responded

Hi Jim M, Thank you for taking time to review your service visit here with Peggy Mazaras. We are very happy that Peggy's friendly and easy demeanor make your visits enjoyable. we look forward to continuing to provide the great service you have come to expect.

March 08, 2016

great customer service Tech Joshua Kalina did a awesome job on my car, he is an awesome tech and knows his stuff, i recommend germain toyota to anyone, they are fast and fri More

by Angiebaby2585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joshua kalina, Jeremy Bongle
Mar 09, 2016 -

Germain Toyota of Naples responded

Hi Angiebaby2585, Thanks for your high praise of technician Joshua Kalina in our service department. Our Toyota trained techs are committed to taking excellent care of your vehicle. Thanks for your recommendation.

March 08, 2016

Came in for an oil change , left with four new tires and battery for my remote. Frank made the price affordable and I am pleased with the service. I'll be back. More

by Germain review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lopez
Mar 09, 2016 -

Germain Toyota of Naples responded

Hi Germain review and thank you for telling us about your experience with Frank Lopez in our service department. It is our pleasure and our privilege to help you take excellent care of your vehicle at a reasonable cost. Our tire price match helps us to achieve that goal.

March 06, 2016

Professional & courteous Professional , friendly & courteous. Dealership was clean. Our car was delivered in immaculate condition. I would recommend Germain Toyota of Naple More

by Norva76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Millet, Marcus Veiga
Mar 07, 2016 -

Germain Toyota of Naples responded

Hi Norva76 and thank you for your recent purchase and your future recommendations to our dealership. Richard Miller is a top notch salesperson, always giving exemplary customer service and Business Manger Marcus Veiga is both engaging and sincere.

March 06, 2016

Excellent Excelled services, courtesy. Excelled treatment, make you feel as family. The quality on certifed cars is amazing. Warranty is approved by the dealer More

by Neyerreina73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Mendigana, Marcus Veiga
Mar 07, 2016 -

Germain Toyota of Naples responded

Hello Neyerreina73, Thank you for taking the time to review your purchase of a certified pre-owned vehicle from Germain Big Lot. I am very pleased that Juan Mendigana and Marcus Veiga exceeded your expectations and that the warranty gives you peace of mind.

March 05, 2016

Excellent service Jamie ordered a part for me Tuesday and called Thursday to schedule the installation. I brought the RAV 4 in yesterday around 3:45 and was back on the More

by Georgia P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Amoroso
Mar 07, 2016 -

Germain Toyota of Naples responded

Hello Georgia P and thank you for your high praise of Sales Manager Jaime Amoroso. Here at Germain, we pride ourselves on fast, efficient service and outstanding customer service.

March 05, 2016

FANTASTIC GERMAIN FRANK LOPEZ DID AN EXCELLENT JOB; WAS VERY COUTEOUS AND CUSTOMER ORIENTED; AND QUITE AN ASSET TO GERMAIN TOYOTA!!! ALL OF THE GERMAIN EMPLOYEES THERE More

by TOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lopez
Mar 07, 2016 -

Germain Toyota of Naples responded

Hello Tom and thank you for your review of your excellent service experience here with Frank Lopez. The teamwork you witnessed is what makes Germain fantastic!

March 05, 2016

Good attention. Every time we was so taking care of, the most thing I like in Toyota is how the make everyone fell comfortable, my daughters love to be there. More

by Liloca123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Mendigana, Marcus Veiga
Mar 07, 2016 -

Germain Toyota of Naples responded

Hi Liloca123 and thank you for taking the time to review your purchase experience at Germain Big Lot with Juan Mendigana and Marcus Veiga. Germain is a family owned business and families such as yours feel at home when dealing with our friendly, helpful staff.

March 04, 2016

A very pleasant car buying experience My daughter and I just competed our second lease with Germain Toyota. She turned in her 2013 Corolla and leased a 2016 Camry. The salesman Jaime Rocha More

by Gav54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaimie Rocha, Germain Toyota Sales Department
Mar 04, 2016 -

Germain Toyota of Naples responded

Hello Gav54, Welcome new friend and thank you for the repeat business and your high praise of Jaime Rocha. he is certainly an asset to our sales team. Happy motoring in your new Camry.

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