
Germain Toyota of Naples
Naples, FL
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Bought a car Juan Mendigana & Vern West were wonderful people to deal with. Very fair, courteous & professional. Absolutely understood their product. They made Juan Mendigana & Vern West were wonderful people to deal with. Very fair, courteous & professional. Absolutely understood their product. They made buying a car almost not painful. More
relaxed and no pressure....... pleasant ride randy towne in sales was open and honest with no hidden agendas a man to be trusted and liked.....when it came to finance marcus veiga was genuinely c randy towne in sales was open and honest with no hidden agendas a man to be trusted and liked.....when it came to finance marcus veiga was genuinely concerned and able to get the best financial solution to fit my situation in life More
Efficient and Competent Service I took my Highlander in for a 40,000 mile service. It was done on time and with care. Recommendations were made, but there was no pressure to have any I took my Highlander in for a 40,000 mile service. It was done on time and with care. Recommendations were made, but there was no pressure to have any further service done. More
Sergio Rameriz was a wonderful service advisor ! Great service experience,Sergio Rameriz was a wonderful service adviser. Very timely ,courteous service.Nice waiting area,friendly staff,very clean. I Great service experience,Sergio Rameriz was a wonderful service adviser. Very timely ,courteous service.Nice waiting area,friendly staff,very clean. I would return to this dealership. More
Very satisfied with all who helped me with this purchase I was very satisified with the help Shaun ORourke gave me in buying this vehicle.Marcus veiga also.was great with all the paperwork.it was noce to se I was very satisified with the help Shaun ORourke gave me in buying this vehicle.Marcus veiga also.was great with all the paperwork.it was noce to see the way they help veterans and retired police officers which i am. More
Germain Toyota The Only Way ! I came in for an oil change and left with a new Corolla! Safety, payments, upgrades made it an easy decision for me! My loyalty is only at Germain Na I came in for an oil change and left with a new Corolla! Safety, payments, upgrades made it an easy decision for me! My loyalty is only at Germain Naples... As I've been a customer for over 15 yrs! More
Stay away from this dealership!! Beware of there sales tactics. I had the follow problems. -Did not display the sticker that should have been on the vehicle. Refused to give me Beware of there sales tactics. I had the follow problems. -Did not display the sticker that should have been on the vehicle. Refused to give me all the paperwork. Refused to offer there published lease options. Extremely dissatisfied with my treatment during and after lease purchase. Germain's did not disclose their demographic up charge of $4,995.00 tacked onto my lease pricing. I did not receive my loyal Toyota discount. I have owned Toyota trucks for 20 plus years. 4.99% interest rate is too high for my excellent credit history When you buy assure you know the MSRP as I could have bought the same truck for $4,995 less in Fort Mayers More
Honest and trustworthy When I go to Germain Toyota for service, I always use Frank Lopez. Besides having a great personality, I feel he's very honest and trustworthy. The When I go to Germain Toyota for service, I always use Frank Lopez. Besides having a great personality, I feel he's very honest and trustworthy. The work is always done right the first time. I highly recommend using Germain Toyota service department for all your needs and repairs. More
Painless service call My truck needed an oil changes and everything was handled very well. When I called for the appointment they had the times open that I needed. My s My truck needed an oil changes and everything was handled very well. When I called for the appointment they had the times open that I needed. My service man was very friendly (Jacob Estes) and he took good care of my vehicle. I am very pleased with the service.... Gary H More
15,000 Service This was a pleasant and easy experience. Everyone was professional and courteous, from the initial phone call to service to the shuttle driver. I This was a pleasant and easy experience. Everyone was professional and courteous, from the initial phone call to service to the shuttle driver. I particularly commend Jackson Kirby for the handling of my visit. He expedited the service and had helpful information for me regarding other items pertaining to my vehicle. He is a credit to your organization. Sincerely, Vincent P. Valentini More