Germain Toyota of Naples

I was treated very well by both Frank and Ann-Marie. I had an oil change, tires rotated and flushing and replacement of the brake fluid. Everyone I talked to was courteous and helpful. Very much appreci had an oil change, tires rotated and flushing and replacement of the brake fluid. Everyone I talked to was courteous and helpful. Very much appreciated the complimentary car wash. More

Have used this dealership to service my vehicle for the past 3 years. Assistant Service Manager Frank Lopez was a pleasure to deal with. Great service experience. past 3 years. Assistant Service Manager Frank Lopez was a pleasure to deal with. Great service experience. More

Went in for basic oil change and met Frank Lopez. Excellent communication with regards to a recall repair to my vehicle. Set up an appointment for the service. I called the day before to see if I Excellent communication with regards to a recall repair to my vehicle. Set up an appointment for the service. I called the day before to see if I could attend early and not only was he able to get me in he had a loaner for me to use when I arrived. Excellent employee. Thanks Frank More

I MET WITH MIKE CUNNINGHAM WHO WAS VERY FRIENDLY , KNOWLEGEABLE AND PROFESSIONAL. HE SET ME UP WITH AN APPOINTMENT AND MY CAR WAS FINISHED BEFORE THE PROJECTED TIME.. TOM BARONE KNOWLEGEABLE AND PROFESSIONAL. HE SET ME UP WITH AN APPOINTMENT AND MY CAR WAS FINISHED BEFORE THE PROJECTED TIME.. TOM BARONE More

Ann-Marie Roebuck is a paragon of customer service, she was able to take a bad situation and turn it into a positive one, all with a smile. Thank you for your hard work and winning smile. Joe Perei was able to take a bad situation and turn it into a positive one, all with a smile. Thank you for your hard work and winning smile. Joe Pereira More

excellent service here for my 5000 check up excellent facilities made me very comfortable. vey friendly and nice. work done very quickly and comfortable while waiting. facilities made me very comfortable. vey friendly and nice. work done very quickly and comfortable while waiting. More

AnnMarie was very professional and knowledgeable! She was able to explain all questions and concerns easily.. I'd give AnnMarie a "10" on all areas of customer service....she's an asset to your company. able to explain all questions and concerns easily.. I'd give AnnMarie a "10" on all areas of customer service....she's an asset to your company. More

It is. Unfair to give an accurate review of my repair at this time as I have just received my vehicle back today and have only driven it to the airport and back. this time as I have just received my vehicle back today and have only driven it to the airport and back. More

ANN-MARIE WAS EFFICIENT, FRIENDLY, PROFESSIONAL AND VERY HELPFUL. A VERY POSITIVE EXPERIENCE. CAR WAS READY WHEN SHE SAID IT WOULD BE. THE PROCESSING WAS QUICK AND SMOOTH HELPFUL. A VERY POSITIVE EXPERIENCE. CAR WAS READY WHEN SHE SAID IT WOULD BE. THE PROCESSING WAS QUICK AND SMOOTH More

Ann-Marie is funny and extremly thorough. Fun experience. Your dealership is huge and comfortable. Thanks for the coffee and the chips as well as free internet Your dealership is huge and comfortable. Thanks for the coffee and the chips as well as free internet More