
Germain Toyota of Naples
Naples, FL
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Experience In my opinión the experience with Marcos Galarza was excellent. He is very professional, gentle, friendly, dependable, high quality of work. He is th In my opinión the experience with Marcos Galarza was excellent. He is very professional, gentle, friendly, dependable, high quality of work. He is the right salesperson . More
Friendly, accommodating and efficient Ann Marie Roebuck has always been friendly and accommodating and very importantly, made sure my service was satisfactory. She goes above and beyond to Ann Marie Roebuck has always been friendly and accommodating and very importantly, made sure my service was satisfactory. She goes above and beyond to make sure I'm accommodated. Germain is fortunate to have such a conscientious employee. More
First Time Service at Germain I just became permanent resident in Naples Fl and I went to Germain for the first time for one of my scheduled services as per Toyota. Geff Smith was I just became permanent resident in Naples Fl and I went to Germain for the first time for one of my scheduled services as per Toyota. Geff Smith was my service representative and he was very cordial, articulate, efficient, and he answered all my questions in a complete manner. He is simply and outstanding representative for Germain Toyota and I will certainly be a future customer Kevin Haggerty More
Camry Always pleased with service. Am not pleased with the price I'm paying on a lease. Seem to be playing twice what car is worth Always pleased with service. Am not pleased with the price I'm paying on a lease. Seem to be playing twice what car is worth More
Scheduled Service of New Car We have a "special needs" Toyota Sienna that is wheelchair accessible. This was the first scheduled maintenance (5000 miles) required and we took it We have a "special needs" Toyota Sienna that is wheelchair accessible. This was the first scheduled maintenance (5000 miles) required and we took it to Germain Toyota since we have purchased new cars from them before. This service visit, as all others, was completed in a prompt and courteous manner. The waiting room at this dealership is comfortable and clean, and our service manager Ann-Marie could not be more helpful and friendly. More
lease Great customer service, Mr. Vazquez was friendly, helpful and prompt to answer our questions. We are very pleased with manner and way to do business. Great customer service, Mr. Vazquez was friendly, helpful and prompt to answer our questions. We are very pleased with manner and way to do business. More
Purchase of our new Avalon What a pleasure to work with Jerry on purchase of our new Avalon. No pressure / perfect gentleman ...we will certainly recommend to our friends / gre What a pleasure to work with Jerry on purchase of our new Avalon. No pressure / perfect gentleman ...we will certainly recommend to our friends / great dealership. More
Buying and leasing toyota experience The salespeople at the dealership were down to earth and worked with us so we could come to mutual beneficial agreement on 2 cars! We leased a toyota The salespeople at the dealership were down to earth and worked with us so we could come to mutual beneficial agreement on 2 cars! We leased a toyota and bought a new toyota. ( we were returning to leased toyotas). Excellent Service!!!!!!!! More
Frank Lopez I just wanted to say how satisfied I am every time Frank assisted in the service/maintenance of my car. Frank is very courteous and patient to explai I just wanted to say how satisfied I am every time Frank assisted in the service/maintenance of my car. Frank is very courteous and patient to explain to me and let me understand what needs to be done to my vehicle. Keeps me updated because its never okay to wait and wait for hours without hearing how much longer it will take. And most importantly being a woman who doesn't know much about cars, he gives me the chance to go over my options and talk with another person who knows about cars thus with Frank I don't feel like i'm being rushed to make a hasty decision. For that I am very pleased and grateful. More
Gina Neill Outstanding customer service! I have recommended this dealership to all of my family and friends. Marco Galarza and Rafal Maziarz were a pleasure to w Outstanding customer service! I have recommended this dealership to all of my family and friends. Marco Galarza and Rafal Maziarz were a pleasure to work with. More