Germain Toyota of Naples

Servicing Pleasant experience; friendly & efficient staff. Waiting room clean & coffee & snacks offered was a plus. I was taken on time & the car was ready whe Pleasant experience; friendly & efficient staff. Waiting room clean & coffee & snacks offered was a plus. I was taken on time & the car was ready when I was told it would be. More

Right Price + Excellent Customer Service = Great Experience Germain Toyota of Naples, Florida is without peer when it comes to customer service. They provide an environment which is accommodating and relaxing; Germain Toyota of Naples, Florida is without peer when it comes to customer service. They provide an environment which is accommodating and relaxing; there are snacks/beverages, a main waiting area with a wide-screen television, and a quiet room for those of us who want to read a good book or do some computer work. In addition, the customer service specialist (Angie) who works with me on a regular basis, epitomizes Germain's continual quest for customer satisfaction; pleasant interaction and transparency of business transactions make for a rather delightful visit. More automobile dealerships should take heed of this exemplar of proper business dealings with the general public. They could learn something here. More

Why we bought our new Prius from Germain Toyota We just purchased a new 2015 Prius model 4. Our sales person was a young man named Eric Hart. Eric did a wonderful job of helping us make the right d We just purchased a new 2015 Prius model 4. Our sales person was a young man named Eric Hart. Eric did a wonderful job of helping us make the right decission on the correct model car for us. He was very patient and understanding and worked with us the whole way. Eric impressed us as a "two thumbs up " type of person and it was an exellent experience doing business with Eric sincerely Dave and Helen Jensen More

great job Did a great Job servicing my car, great customer service, will alwaya take my car the germain Did a great Job servicing my car, great customer service, will alwaya take my car the germain More

Best service advisor We were introduced to George Donovan and he arranged exactly what we needed and wanted to have done, and then he arranged transportation for us to hav We were introduced to George Donovan and he arranged exactly what we needed and wanted to have done, and then he arranged transportation for us to have breakfast while the work was being done. He took care of the details and he did so with kindness and intelligence. He's a credit to the dealership! More

Peggy Mazaras!!!! Excellent Service like family! I wish to commend Peggy Mazaras.... She is so knowledgeable, so efficient, so professional, She was able to take me in for my oil change maintenanc I wish to commend Peggy Mazaras.... She is so knowledgeable, so efficient, so professional, She was able to take me in for my oil change maintenance and check up on my car, on short notice, and was so helpful to me... My husband joseph has cancer and is not able to service the car, and I had almost forgot the mileage on the oil change . She will be the one I will call always for any service. She is honest and so pleasant to talk to, and trust for service. She is an asset to the fine company that a Germain is. Additionally I drive from Ft Myers for this company and Peggy Mazaras always! More

In for service Found one problem, quickly addressed. Frank Lopez friendly, thorough and kept track of where my RAV4 was moving along. A real Pleasure to deal with! Found one problem, quickly addressed. Frank Lopez friendly, thorough and kept track of where my RAV4 was moving along. A real Pleasure to deal with! More

Once again excellent service! George Donavan was very helpful in identifying the problem and getting the work done in a timely manner! The hour and a half wait went by quickly and George Donavan was very helpful in identifying the problem and getting the work done in a timely manner! The hour and a half wait went by quickly and in a comfortable setting. More