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Germain Toyota of Naples
Naples, FL
1,621 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 09, 2015
Always buy Germain Toyota of Naples! Mr. Veiga (Marcus) is a true craftsman! He hand picked our RAV4 for us knowing the history we've had with them. We're pleased to have had such a grea Mr. Veiga (Marcus) is a true craftsman! He hand picked our RAV4 for us knowing the history we've had with them. We're pleased to have had such a great guy on professional on our team. And a special thanks to Ken and Evelyn Morrand who keep Germain Toyota in the forefront of "go to destinations" in SWFL! More
by Heers Clan
Employees Worked With
Evelyn Camilo, Marcus Veiga
June 08, 2015
Thank you I will always go to this dealership for my service needs because of the great customer service, and my trust in this dealership. It is so easy to mak I will always go to this dealership for my service needs because of the great customer service, and my trust in this dealership. It is so easy to make an online appointment. More
by Sandysue1
Employees Worked With
Richard Estes
June 08, 2015
A professional and friendly car buying experience. Marcus, We would like to thank you for a pleasant, professional and friendly experience in assisting us with the purchase of our 2012 BMW 528i. Marcus, We would like to thank you for a pleasant, professional and friendly experience in assisting us with the purchase of our 2012 BMW 528i. The car was delivered in excellent condition, as promised. You are truly an asset to the Germain team. Sincerely, Ken & AnneMarie Mariano More
by Mariano Concepts
Employees Worked With
Marcus Veiga
June 07, 2015
Great experience I really had a great experience getting my van serviced! George Donovan was my technician and he was very friendly and knowledgeable. My waiting tim I really had a great experience getting my van serviced! George Donovan was my technician and he was very friendly and knowledgeable. My waiting time was just as he said and I was happy to know that my van was getting the best care. More
by Kalee123
Employees Worked With
George Donovan
June 06, 2015
20,000 mile service I called for an appointment yesterday morning and had my car in and out by 1:30 PM. Happy with the service. Steve was very nice to work with. I called for an appointment yesterday morning and had my car in and out by 1:30 PM. Happy with the service. Steve was very nice to work with. More
by Wez98
Employees Worked With
Richard Estes
June 05, 2015
Always professional service. I have rated them excellent as their service is consistently customer friendly and accommodating. From the quick, efficient check in, to the pone cal I have rated them excellent as their service is consistently customer friendly and accommodating. From the quick, efficient check in, to the pone call when it is ready, and o the shuttle service they provide. When one picks up their car, it is always clean inside and out, and the service assistant has thoroughly explained all work done on the car, answering all questions. It's obvious that the Germain Service people are well trained, and know how to provide excellent customer service as well as top work by the mechanics to resolve any problems with the car. . More
by sophia
Employees Worked With
Service: Sergio A Ruiz, Paul Delmonte
June 04, 2015
First Service Overall very good experience. Staff was pleasant and professional. Explanation of ratings: Customer service and friendliness a 5--well deserved. Cour Overall very good experience. Staff was pleasant and professional. Explanation of ratings: Customer service and friendliness a 5--well deserved. Courteous and timely Quality of Work - a 4 (hard to rate an oil change and tire rotation) would have been a five but rear trailer hitch novelty cover that apparently was broken (most likely during the car wash)--no biggie as it's a fairly inexpensive item but it kept it from being a 5 Price- 3 (average) is kind for a $97 oil change More
by Highlander
Employees Worked With
Malaun Humbert
June 02, 2015
Excellent job and in a short time of service! Good experience once again. I would come back whenever I would need the service. Also I will recommend other people to come and get any kind of serv Good experience once again. I would come back whenever I would need the service. Also I will recommend other people to come and get any kind of service. It is worth it! More
by Annie
Employees Worked With
Richard Estes
June 02, 2015
Great operation! Everyone who I met or talked to was was happy, accomadating and helpfull. Not only respectful to me as a customer, but also showed total respect for t Everyone who I met or talked to was was happy, accomadating and helpfull. Not only respectful to me as a customer, but also showed total respect for the dealership. More
by John Mameli
Employees Worked With
Evelyn Camilo, Alex Gonzalez, Germain Toyota Sales Department, Angela Eling
June 01, 2015
Turning in Camry for a new lease Taylor Davis did a good job describing the Camry and its details. He was pleasant and concise and took extra care of making sure we understood the ca Taylor Davis did a good job describing the Camry and its details. He was pleasant and concise and took extra care of making sure we understood the car and lease agreement. More
by Mary Beth F
Employees Worked With
Eddie Vasco, Germain Toyota Sales Department
