Germain Toyota of Columbus - Service Center

Just had my 2011 Avalon serviced and Germain Service is always top notch. Purchased my first Toyota in 1998 and have always had my cars serviced where I purchased them, at Germain. The service desk staff a always top notch. Purchased my first Toyota in 1998 and have always had my cars serviced where I purchased them, at Germain. The service desk staff are always courteous and they explain in detail every thing my car needs. More

Good customer service and help full advice plus great device that can mention My car problem and very quick and excellent service Thank you!!! Taye device that can mention My car problem and very quick and excellent service Thank you!!! Taye More

My last visit there was not pleasant. Jo spoke to me in a rude tone at the reception area. I sat there waiting for my car pissed off. rude tone at the reception area. I sat there waiting for my car pissed off. More

All my issues were resolved timely. My previous review was not to embarrass anyone, I just wanted to bring it to someone’s attention how I was treated. was not to embarrass anyone, I just wanted to bring it to someone’s attention how I was treated. More

Jo is always going above and beyond to make sure she helps me with everything I need. If she doesn't know the answer, she makes sure she gets the answer immediately. helps me with everything I need. If she doesn't know the answer, she makes sure she gets the answer immediately. More

Excellent, was from out of town no appointment but got me in same day. Much appreciated. Chris was friendly and festive and kept me informed of everything that was happening. Thank you in same day. Much appreciated. Chris was friendly and festive and kept me informed of everything that was happening. Thank you More

Brandon was extremely helpful and kept me updated throughout the process and explained what was being done and long long it would take to complete throughout the process and explained what was being done and long long it would take to complete More

I always get great service at Germain Toyota. Chris I always get great service at Germain Toyota. Chris Curtis is my go to person he and the rest of the staff always do a great job I always get great service at Germain Toyota. Chris Curtis is my go to person he and the rest of the staff always do a great job More

Came in for oil change incoming scan said I needed a 4 wheel alignment I accept alignment 20 minutes later I’m out very disappointed wheel alignment I accept alignment 20 minutes later I’m out very disappointed More

I would definitely recommend this location for service. They did a great job and my truck has been working since they fixed it . I appreciate all the hard work and quick repair. They did a great job and my truck has been working since they fixed it . I appreciate all the hard work and quick repair. More