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Germain Toyota of Columbus - Service Center

Columbus, OH

4.3
864 Reviews

864 Reviews of Germain Toyota of Columbus - Service Center

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March 24, 2016

Excellent service Germain Toyota's Service Department is top notch! I was having issues with my vehicle, and had to bring it in. No time to schedule an appointment. More

by Buckeyeblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Artusi
Mar 24, 2016 -

Germain Toyota of Columbus responded

I'm happy to know we were able to squeeze you in so we could address your concern. Our team does whatever they can to take care of our valued customers. Thank you for taking time to review us. Best Regards, Rich Newsome General Manager

March 20, 2016

Service department is great! I have been going to this dealership for years. Both Reg service and collision. Both departments have gone out of their way for me...above and beyond More

by Nikolevp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Artusi, Clayton Freeman
Mar 21, 2016 -

Germain Toyota of Columbus responded

Thank you for your continued business and kind words. We all look forward to continuing to provide you with quality service. Best Regards, Rich Newsome General Manager

March 13, 2016

Service with a smile Always a great experience when I take my vehicle for service at Germain. The staff is courteous and knowledgeable. I highly recommend this dealership More

by Rebma123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Pastre
Mar 14, 2016 -

Germain Toyota of Columbus responded

We are excited to know that you are continually pleased with the service we provide. Thank you for choosing Germain Toyota of Columbus for your service needs. Best Regards, Rich Newsome General Manager

March 06, 2016

Awesome!! I have purchased three cars from this dealership and have had AWESOME experiences from the sale to maintenance and FULL customer service. Only co More

by Margauex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pastre, Norm Oribello
Mar 07, 2016 -

Germain Toyota of Columbus responded

We thank you for the continued business and dedication to our dealership. We appreciate the feedback regarding the car wash and appreciate your patience as we look at possible solutions. Best Regards, Rich Newsome General Manager

March 05, 2016

Ask for Benard I took my 2010 Yaris to the dealership for a recall problem and drove away in a new from factory 2016 Corolla. I am quite please with my purchase. S More

by grandma12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benard Ogbeide
Mar 07, 2016 -

Germain Toyota of Columbus responded

Congratulations on your new Corolla. We know your are going to enjoy the road in your new car. We greatly appreciate your continued business and kind words regarding your experience. Best Regards, Rich Newsome General Manager

March 01, 2016

Super Outstanding Service for 2 minor replacemen tparts Talked with Mark on the phone. Made an appointment to check 2 minor parts. Mark found the right color seat belt part and both the mirror & seat belt p More

by Barbie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pastre
Mar 02, 2016 -

Germain Toyota of Columbus responded

We appreciate you sharing your positive experience with Mark and are happy to know you now have a seat belt and mirror providing a more secure driving experience. Best Regards, Rich Newsome General Manager

February 16, 2016

Super duper! Great experience. Took care of my mystery service problem with a smile on their face. The waiting room was nice and comfortable and enjoyed talking More

by Christi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Meade
Feb 16, 2016 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota of Columbus for your service needs. We are happy we were able to address your concern and get you back on the road. Best Regards, Rich Newsome General Manager

February 12, 2016

Positive review Great experience. Very clean waiting room and restrooms, very nice and accommodating staff. Would Definitely recommend this dealership. The service d More

by Gramma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Mitchell
Feb 12, 2016 -

Germain Toyota of Columbus responded

We so much appreciate your business and are happy to know that you enjoyed our facility and staff while you waited with us. We will see you on your next visit! Best Regards, Rich Newsome General Manager

January 26, 2016

Awesome service Awesome customer service I always driven a Toyota and since 1990 I have always had my Toyota serviced at germaine, I trust them and they stand behind More

by Brenda7271954
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A guy 1/25 5:30
Jan 28, 2016 -

Germain Toyota of Columbus responded

We appreciate the trust you have in our dealership and thank you for your continued business. Best Regards, Rich Newsome General Manager

January 12, 2016

Another positive service visit I've been going to this dealership since I moved to Columbus with my '13 RAV4. I've always had a positive experience! My wait time is always shorter t More

by rachelelizabethcarleton@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Fitzwater
Jan 12, 2016 -

Germain Toyota of Columbus responded

We are grateful that you chose Germain Toyota to help keep your Rav4 in top shape. Your kind words regarding your experience with Zach as well as your continued business are greatly appreciated. Best Regards, Rich Newsome General Manager

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