Germain Toyota of Columbus - Service Center

As always, very pleasant experience at Germain for service. I've been a customer at Germain since 1999, and it's the quailty of the Toyota cars that brings me back, of course; but the reason I keep choosing Ger I've been a customer at Germain since 1999, and it's the quailty of the Toyota cars that brings me back, of course; but the reason I keep choosing Germain is because of the great people who work there. I've worked with Kent Artusi the last three times I've bought my Prius in for its maintenance visits, and he's always so friendly and easy to work with. Thanks for your help, Kent - see you in six months! :-) Also, Adam Castin, who sold me my Prius in 2014, came over to say hi and spend a few minutes catching up while I was waiting for my car. That's why I will always come back here - people actually remember you from 2 years ago! Thanks, Adam - see you when the lease is up on the Prius! More

Customer sercice Luci Green made my visit feel so welcome I will come back any time. Her customer service is over any experience I ever had when I visit the dealer the Luci Green made my visit feel so welcome I will come back any time. Her customer service is over any experience I ever had when I visit the dealer the last time, when I felt I was treated shot cut and rude. More

The whole experience was first class. Great team . Adam was a great salesman. Clayton will keep me coming back for service. Service Manger was very friendly and full of energy. Great experiences with Adam was a great salesman. Clayton will keep me coming back for service. Service Manger was very friendly and full of energy. Great experiences with Germain. Thank you. More

Excellent service Germain Toyota's Service Department is top notch! I was having issues with my vehicle, and had to bring it in. No time to schedule an appointment. Germain Toyota's Service Department is top notch! I was having issues with my vehicle, and had to bring it in. No time to schedule an appointment. Their schedule was booked, but they were able to squeeze me in! They were very quick and professional. The waiting lounge is very spacious, and the employees are very friendly and courteous. I highly recommend Germain Toyota for all of your service needs! More

Service department is great! I have been going to this dealership for years. Both Reg service and collision. Both departments have gone out of their way for me...above and beyond I have been going to this dealership for years. Both Reg service and collision. Both departments have gone out of their way for me...above and beyond. As far as oil change and Reg service...I wouldn't take my truck anywhere else. Always courteous and informative! More

Service with a smile Always a great experience when I take my vehicle for service at Germain. The staff is courteous and knowledgeable. I highly recommend this dealership Always a great experience when I take my vehicle for service at Germain. The staff is courteous and knowledgeable. I highly recommend this dealership as they consistently go above and beyond to ensure my satisfaction. More

Awesome!! I have purchased three cars from this dealership and have had AWESOME experiences from the sale to maintenance and FULL customer service. Only co I have purchased three cars from this dealership and have had AWESOME experiences from the sale to maintenance and FULL customer service. Only complaint is that there's no longer a car wash. ?? More

Ask for Benard I took my 2010 Yaris to the dealership for a recall problem and drove away in a new from factory 2016 Corolla. I am quite please with my purchase. S I took my 2010 Yaris to the dealership for a recall problem and drove away in a new from factory 2016 Corolla. I am quite please with my purchase. Staff was great, my third purchase from this dealership. More

Super Outstanding Service for 2 minor replacemen tparts Talked with Mark on the phone. Made an appointment to check 2 minor parts. Mark found the right color seat belt part and both the mirror & seat belt p Talked with Mark on the phone. Made an appointment to check 2 minor parts. Mark found the right color seat belt part and both the mirror & seat belt parts were installed. I feel secure & remember to always use my seat belt and my rear view mirror now. Mark explained the problems and had the work done quickly. He is so informative, calm and friendly. More

Super duper! Great experience. Took care of my mystery service problem with a smile on their face. The waiting room was nice and comfortable and enjoyed talking Great experience. Took care of my mystery service problem with a smile on their face. The waiting room was nice and comfortable and enjoyed talking with Benard. I would definitely recommend this dealership. More