Germain Toyota of Columbus - Service Center

Kylee is so helpful and always has a smile on her face! My mom and I always have all our service needs met and appreciate kylee's personal attention. We appreciate how quickly our vehicles are taken care of My mom and I always have all our service needs met and appreciate kylee's personal attention. We appreciate how quickly our vehicles are taken care of. More

Fast, friendly service As always, nothing but professionalism and fast, friendly service from the folks at Toyota. Love my truck, and love the service you guys provide! The As always, nothing but professionalism and fast, friendly service from the folks at Toyota. Love my truck, and love the service you guys provide! The coffee's not bad either! More

Recent service Mark went above providing service and attention to details when I brought in my Van and recently my truck...trust him professionally and personally! T Mark went above providing service and attention to details when I brought in my Van and recently my truck...trust him professionally and personally! Thanks More

Comprehensive Service Review Scheduled service for our 2006 Avalon prior to long trip. Shared the trip info with Kent Artusi, Service Advisor. We reviewed service history and To Scheduled service for our 2006 Avalon prior to long trip. Shared the trip info with Kent Artusi, Service Advisor. We reviewed service history and Toyota recommendations. Kent never pressured me on any services. The added work items were added to the service and completed expeditiously. Kent kept me up to date on the progress of the work. Very happy with service. More

Always a pleasure Every time I've dealt with Kent when in for routine maintenance he has gone above and beyond. Treats your car like it his own Every time I've dealt with Kent when in for routine maintenance he has gone above and beyond. Treats your car like it his own More

Parts Supplier Top Notch Always respectful, completes orders efficiently and timely manner. Price matches items so we can avoid Aftermarket and keeps deliveries coming on a r Always respectful, completes orders efficiently and timely manner. Price matches items so we can avoid Aftermarket and keeps deliveries coming on a regular basis. If there is ever a problem it is always communicated to us. More

Went in for service and left with new car I went in to get my oil changed at close to the end of my lease and was asked if I was going to buy or turn in my car. I said I wasn't sure. The servi I went in to get my oil changed at close to the end of my lease and was asked if I was going to buy or turn in my car. I said I wasn't sure. The service man asked me if I had time, that I may want to see if any special options were available since I was just about to go over on my allotted miles. To make a long story short: I drove home in a new car for the same monthly payment. I'm very pleased. More

Purchase and Installation of Part Denise Mitchell provided me with excellent customer service. My service was completed in a timely manner. I would definitely recommend Denise and Denise Mitchell provided me with excellent customer service. My service was completed in a timely manner. I would definitely recommend Denise and the dealership to my friends and family. B. Delano More

Service is great for the most part. Always go here. I always go here for express service to my Toyota and I've never been disappointment. The technicians are amazing and really know what they are doing I always go here for express service to my Toyota and I've never been disappointment. The technicians are amazing and really know what they are doing. Some of the newer service advisers haven't been on par with Germain employees of the past but I don't they'll last long. The person I dealt with on my last visit was a little unfriendly and a bit of a know-it-all. Luckily another adviser stepped in to help and handled everything from there. I'll always come back to Germain because the service they provide is outstanding in the end. More

Excellent is whar they do! Always the best service with fast and efficient repairs. I didn't buy my Scion at Germain, but they always treat me like I bought every car I have eve Always the best service with fast and efficient repairs. I didn't buy my Scion at Germain, but they always treat me like I bought every car I have ever owned here!!!' Mark Pastre in Service is my preferred Service Agent and the most knowledgeable, but all if them are great! If I were looking for an upper Manager, Mark would be the guy! More