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Germain Toyota of Columbus - Service Center
Columbus, OH
863 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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863 Reviews of Germain Toyota of Columbus - Service Center
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December 30, 2020
I don't appreciate being lied to and having my time wasted. I sent over an hour at the Toyota store to get my oil changed and they did not change it. I don't trust them now. wasted. I sent over an hour at the Toyota store to get my oil changed and they did not change it. I don't trust them now. More
by LANA.GROCE
Verified CustomerEmployees Worked With
Other Employees :
Billy Blanton, Crystal Brown, Maria Johnston, Joliyah Bennett, Donna Boiman
December 29, 2020
This was my first visit to the service department, but it felt as if I’d been going there for years. As soon as I exited my Highlander, I greeted immediately with a kind smile, and the service writer waited felt as if I’d been going there for years. As soon as I exited my Highlander, I greeted immediately with a kind smile, and the service writer waited on me instantly. She took care of me, and when I explained why I was there, she escorted me to the lobby area. More
by MDWEAVER38
Employees Worked With
Joliyah Bennett
December 29, 2020
Good service and time it took to service vehicle. Clean and comfortable surroundings. Everyone is very personable. They will check on a gift card that I had an email for. and comfortable surroundings. Everyone is very personable. They will check on a gift card that I had an email for. More
by SLEDGECHARLENE
Employees Worked With
Brandon Hood
December 29, 2020
Germain cares about Covid 19 protocols, making sure patrons and staff keep their distance. Everyone was wearing a mask. Staff was friendly and helpful-they even fixed the hot chocolate machine! patrons and staff keep their distance. Everyone was wearing a mask. Staff was friendly and helpful-they even fixed the hot chocolate machine! More
by GABYBRATZ
Employees Worked With
December 29, 2020
Thanks and blessing to all on you. My truck was serviced in one hours time. I truly appreciate not having to wait a long time in this COVID-19 environment. in one hours time. I truly appreciate not having to wait a long time in this COVID-19 environment. More
by FIRE11JULY
Employees Worked With
Joliyah Bennett
December 29, 2020
I took my 2020 Honda Civic in for a oil change and I must say I had the best experience ever. Thank you so much Mahogany and Brandon for taking good care of my car. say I had the best experience ever. Thank you so much Mahogany and Brandon for taking good care of my car. More
by shycommedo
December 27, 2020
My first service appt went great! Like how smooth everything went from pulling into the garage to checking out. Great price also and time to complete was shorter than estimated! everything went from pulling into the garage to checking out. Great price also and time to complete was shorter than estimated! More
by MsShonda
Employees Worked With
Joliyah Bennett
December 25, 2020
You doing great job keep doing this so all costumes are happy .you are doing great service this Pandemic situation keep on doing same way thanks happy .you are doing great service this Pandemic situation keep on doing same way thanks More
by bhim_rizal
Employees Worked With
Billy Blanton
December 24, 2020
Thanks for the service I want to wish everyone a very happy Merry Christmas and a happy New Year. I hope to see everyone in the new year happy Merry Christmas and a happy New Year. I hope to see everyone in the new year More
by DENNISWCOFFMAN
