Germain Toyota of Columbus - Service Center

fast, friendly and efficient I received quick service as soon as I pulled into the dealership. estimate for the routine service also included any factory recalls, which was perfor I received quick service as soon as I pulled into the dealership. estimate for the routine service also included any factory recalls, which was performed on my Tacoma as I waited. More

20000 mile service always easy and quick Fast service rewrites when I entered garage very friendly and helpful Asked about purchasing set of tires for my 2017 Prius v. Says tires look good Fast service rewrites when I entered garage very friendly and helpful Asked about purchasing set of tires for my 2017 Prius v. Says tires look good no need right now More

Very professional approach Dealt with a persistent problem with great understanding and patience and in a relatively brief period of time. Was very fair and accommodating. Pleas Dealt with a persistent problem with great understanding and patience and in a relatively brief period of time. Was very fair and accommodating. Pleasant waiting atmosphere. More

Everything completed in a timely manner I brought my 2016 Sienna in for the 30,000 mile service. Always like to keep maintenance up to date. Also, had a rattle in the driver side window. The I brought my 2016 Sienna in for the 30,000 mile service. Always like to keep maintenance up to date. Also, had a rattle in the driver side window. They took off the door panel, found the problem and eliminated the noise. There was no charge for this as it was still under warranty. Very pleased. More

Prompt and efficient! I had a 7:30 appointment. They took the car as soon as I got there and it was done by 8:30. I do wonder what happened to the free car washes I used to I had a 7:30 appointment. They took the car as soon as I got there and it was done by 8:30. I do wonder what happened to the free car washes I used to get when I brought he car in for service, however. More

Very good people. Billy. The service manager was very helpful, I will do business with Germain Toyota again. Thanks for the help Billy. Very friendly people. Very nice Billy. The service manager was very helpful, I will do business with Germain Toyota again. Thanks for the help Billy. Very friendly people. Very nice break waiting area. More

Trusted Toyota Service I have had good experiences at the service center each and every-time I've taken my FJ Cruiser and MR2 Spyder for service....wouldn't go anywhere else I have had good experiences at the service center each and every-time I've taken my FJ Cruiser and MR2 Spyder for service....wouldn't go anywhere else. All service providers, especially Joseph Campbell are first class... I truly appreciate the attentiveness to detail. More

Recall Appointment Super easy to make appointment, Joe was very friendly, and the repair was done quickly. Great experience and will return in the future. Thank you! Super easy to make appointment, Joe was very friendly, and the repair was done quickly. Great experience and will return in the future. Thank you! More

Check under body and fix turn signal Ran over a metal rod sticking out of a parking block. Pulled under body plastic shield loose and ripped wire connector to left turn signal and broke b Ran over a metal rod sticking out of a parking block. Pulled under body plastic shield loose and ripped wire connector to left turn signal and broke bulb. Customer service got me in the same day I called. Teresa Wilson took my info at dealership and got my car into service. She understood what happened and had the lower plastic shield adjusted and re-installed at no cost. My left turn signal connector was rewired into existing harness and the broken turn signal bulb was replaced at a reasonable cost. I'm one of those quys that love their car and always want it in tip top running order. I really appreciated the super fast and experienced service I recieved from Germain Toyota. More

new car maintenance The staff was ready for me when I got there. I was treated politely. The work was done in a little less time than he service man estimated. I enjoy The staff was ready for me when I got there. I was treated politely. The work was done in a little less time than he service man estimated. I enjoyed a cup of coffee and clean waiting area. The follow-up on my car was explained well and my car was ready to go. Thank you! More