Germain Toyota of Columbus - Service Center

Repair recall My car was in for scheduled mileage service. Recall was noted. 2 hours was quoted as time needed for recall repair. The repair took less time than quo My car was in for scheduled mileage service. Recall was noted. 2 hours was quoted as time needed for recall repair. The repair took less time than quoted. More

Had tire rotation and oil change, and a nice waiting room A very pleasant place to have your vehicle worked on. I had a tires rotated and a oil change and waited for it. A very clean waiting area and pleasa A very pleasant place to have your vehicle worked on. I had a tires rotated and a oil change and waited for it. A very clean waiting area and pleasant surroundings, it seemed like my van was done in no time. More

Fast, friendly, professional and competitve I always bring my Toyota to Germaine Toyota! I’ve always had excellent and timely service. They do what is required and recommend only extras that k I always bring my Toyota to Germaine Toyota! I’ve always had excellent and timely service. They do what is required and recommend only extras that keep my 2012 Corolla great. These guys really know what they’re doing! More

Great! Would have given a 5 star rating if it weren’t for a previous visit who pretty much tried to tell me the noise coming from the car was basically becau Would have given a 5 star rating if it weren’t for a previous visit who pretty much tried to tell me the noise coming from the car was basically because of “cupping” tires! Took it in this time for oil change and tire rotation and explained again about the noise. This time it was diagnosed correctly with what everyone on the streets were telling me. Mark who was my service rep was awesome. Glad to finally see some competent service reps! More

Greatest dealership ever! Service and Parts Departments are Amazing. Always treated with such respect and courtesy. They go above and beyond every time I come in. Thank you. Service and Parts Departments are Amazing. Always treated with such respect and courtesy. They go above and beyond every time I come in. Thank you. More

Service Delay Took way to long for the service. 1 hr over quote. Was given a card for a free detail but I had missed an appointment by waiting for my car. Otherw Took way to long for the service. 1 hr over quote. Was given a card for a free detail but I had missed an appointment by waiting for my car. Otherwise everything was ok. Looked like you overbooked that morning. More

Maintenance service I am very satisfied with the service. There was no delay. All service items were done as quoted. The service manager took time to explain inspected pa I am very satisfied with the service. There was no delay. All service items were done as quoted. The service manager took time to explain inspected parts (e.g. brakes, tires, etc). More

excellant service fast,, efficient & thorough service . 50k service was handled and returned to me in less than1 hour . All Toyota recommended maintenance and services fast,, efficient & thorough service . 50k service was handled and returned to me in less than1 hour . All Toyota recommended maintenance and services were accomplished and the car is in like new condition. More

High quality work and on time delivery. They service writer kept me up to date on my vehicle service. The work was finished up in the time promised. Service writer found me a better coupon They service writer kept me up to date on my vehicle service. The work was finished up in the time promised. Service writer found me a better coupon on the internet. More

They are lay consumer I am regular consumer of Toyota service and dealer every service I did with Toyota service because I trust them but on 02/25/18 I make a appointment w I am regular consumer of Toyota service and dealer every service I did with Toyota service because I trust them but on 02/25/18 I make a appointment with them for windshield problem and they check and told me they don't have part so they can order for and they fix it and they say it's cost $254.98 with the labour charges i said ok and they say we will order it . It will need here on Tuesday and I will call you on Wednesday and we fix for you but I wait up to Wednesday noon and I call them but they cut my call. It's not a fair if they can't do it why they say us for wait . Actually I don't know his name but he is a guy. More