Germain Toyota of Columbus - Service Center

Will come back again Very friendly & efficient in their work. Listened to my concerns and did not try to sell me more service than I needed. Gave me estimates of future Very friendly & efficient in their work. Listened to my concerns and did not try to sell me more service than I needed. Gave me estimates of future services that I asked about. Also responded promptly to a concern I had after the service was completed. Made me feel very good about them. Raymond Lynch More

Very easy, in scheduling and in service Treated very well, but had a small problem as the info on the label for next service was incorrect, had to return to get corrected. Treated very well, but had a small problem as the info on the label for next service was incorrect, had to return to get corrected. More

Repair recall My car was in for scheduled mileage service. Recall was noted. 2 hours was quoted as time needed for recall repair. The repair took less time than quo My car was in for scheduled mileage service. Recall was noted. 2 hours was quoted as time needed for recall repair. The repair took less time than quoted. More

Had tire rotation and oil change, and a nice waiting room A very pleasant place to have your vehicle worked on. I had a tires rotated and a oil change and waited for it. A very clean waiting area and pleasa A very pleasant place to have your vehicle worked on. I had a tires rotated and a oil change and waited for it. A very clean waiting area and pleasant surroundings, it seemed like my van was done in no time. More

Fast, friendly, professional and competitve I always bring my Toyota to Germaine Toyota! I’ve always had excellent and timely service. They do what is required and recommend only extras that k I always bring my Toyota to Germaine Toyota! I’ve always had excellent and timely service. They do what is required and recommend only extras that keep my 2012 Corolla great. These guys really know what they’re doing! More

Great! Would have given a 5 star rating if it weren’t for a previous visit who pretty much tried to tell me the noise coming from the car was basically becau Would have given a 5 star rating if it weren’t for a previous visit who pretty much tried to tell me the noise coming from the car was basically because of “cupping” tires! Took it in this time for oil change and tire rotation and explained again about the noise. This time it was diagnosed correctly with what everyone on the streets were telling me. Mark who was my service rep was awesome. Glad to finally see some competent service reps! More

Greatest dealership ever! Service and Parts Departments are Amazing. Always treated with such respect and courtesy. They go above and beyond every time I come in. Thank you. Service and Parts Departments are Amazing. Always treated with such respect and courtesy. They go above and beyond every time I come in. Thank you. More

Service Delay Took way to long for the service. 1 hr over quote. Was given a card for a free detail but I had missed an appointment by waiting for my car. Otherw Took way to long for the service. 1 hr over quote. Was given a card for a free detail but I had missed an appointment by waiting for my car. Otherwise everything was ok. Looked like you overbooked that morning. More

Maintenance service I am very satisfied with the service. There was no delay. All service items were done as quoted. The service manager took time to explain inspected pa I am very satisfied with the service. There was no delay. All service items were done as quoted. The service manager took time to explain inspected parts (e.g. brakes, tires, etc). More