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Germain Toyota of Columbus - Service Center

Columbus, OH

4.6
895 Reviews

895 Reviews of Germain Toyota of Columbus - Service Center

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April 17, 2018

Germain is the best! Germain Toyota's service center is by far the best in central Ohio. Staff there is always very knowledgeable, courteous, fair, and upfront about any More

by JCERRA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Reynolds, Joe Campbell
Apr 18, 2018 -

Germain Toyota of Columbus responded

Thank you for your kind words. It is great customers such as yourself that compel us to strive for excellence. Best Regards, Rich Newsome General Manager

April 17, 2018

My review The quality of the service was professional and proficient. I have brought my vehicle there before and I will consider bringing my vehicle back to Ger More

by adamjackson36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Goleman
Apr 18, 2018 -

Germain Toyota of Columbus responded

Thank you for leaving us this feedback. We appreciate your business and do hope you will visit us again. Best Regards, Rich Newsome General Manager

April 17, 2018

Always fabulous Great service and always ready to help customers. I don't ever want to deal with anyone else. You make the process so very easy. More

by SUSYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loralee Trapp, Nicole McCoy
Apr 18, 2018 -

Germain Toyota of Columbus responded

Your satisfaction is our goal. Thank you for sharing yours. Best Regards, Rich Newsome General Manager

April 17, 2018

Great I was out in timely manner. I received courteous service. The service manager was helpful explaining all work performed on my vehicle. I was pleased More

by KATYJAMES1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Blanton
Apr 18, 2018 -

Germain Toyota of Columbus responded

We appreciate you providing us this positive experience about your service visit. See you next time. Best Regards, Rich Newsome General Manager

April 17, 2018

Great service. Ever thing went as planned. Every time my wife or I go there it is always a good experience. The only problem is I always want to buy a new car when I More

by JLBASSETT01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2018 -

Germain Toyota of Columbus responded

We truly value your business and are always here when you are ready for that new car. Best Regards, Rich Newsome General Manager

April 17, 2018

Fast and peace It was great to have Germain as my dealer because the service time was well. I am really satisfied with my recent oil change of my car. More

by KHEMU.SHARMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Germain Toyota Service Team
Apr 18, 2018 -

Germain Toyota of Columbus responded

Thank you for your business and the 5-star rating. Your complete satisfaction is our #1 priority. Best Regards, Rich Newsome General Manager

April 17, 2018

It went perfectly Service was smooth and quick and everyone wad very helpful. I had additional questions regarding my lease was that able to be answered. My advisor was More

by J.FADEL1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2018 -

Germain Toyota of Columbus responded

We are thrilled to hear about your all around positive experience. Thank you for the kind words. Best Regards, Rich Newsome General Manager

April 17, 2018

45,000 mile Maint Required The agent was very friendly and explained what was needed. He also provided me with some additional items to consider in the near future. He also pr More

by SEAL0210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Germain Toyota Service Team
Apr 18, 2018 -

Germain Toyota of Columbus responded

Your kind words and 5-star rating are truly appreciated. Please let us know if there is anything further we may assist with. Best Regards, Rich Newsome General Manager

April 17, 2018

Always a great experience! I drive 50 miles to have Germain do my maintenance rather than go to the dealership 3 miles away. Never have I had a less than exceptional experience! More

by Joy’s driver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Blanton
Apr 18, 2018 -

Germain Toyota of Columbus responded

Thank you for making the trip to our dealership for service. It means so much to all of us. Best Regards, Rich Newsome General Manager

April 17, 2018

Top notch service I like their online scheduler. They don’t try to push unnecessary services or replacement parts. They are very quick and the waiting area is very comf More

by JDIHRKOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Kauer
Apr 18, 2018 -

Germain Toyota of Columbus responded

Thank you for taking the time to provide us this positive feedback. We appreciate your business. See you next time. Best Regards, Rich Newsome General Manager

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