Germain Toyota of Columbus - Service Center

"Great Review" Hope Lizt was, as always, terrific in getting me scheduled. Such a pleasant person! Teresa Wilson did a very good job getting me in and out. Good exp Hope Lizt was, as always, terrific in getting me scheduled. Such a pleasant person! Teresa Wilson did a very good job getting me in and out. Good experience all around. More

Preventive Maintenance Recommended Service Follow-up on a service that was recommended by service advisor due to the mileage on my vehicle. Service was great, the work was completed in . effici Follow-up on a service that was recommended by service advisor due to the mileage on my vehicle. Service was great, the work was completed in . efficient time. Service staff were professional and friendly. More

Good service, no surprises The work done was satisfactory, if more expensive than anticipated. The wait time was longer than expected. The waiting area was very comfortable and The work done was satisfactory, if more expensive than anticipated. The wait time was longer than expected. The waiting area was very comfortable and clean. More

Friendly Place Teresa was very nice as soon as I walked in, made me feel like I was walking to my own home. All the work on my car was done in a timely manor and I w Teresa was very nice as soon as I walked in, made me feel like I was walking to my own home. All the work on my car was done in a timely manor and I was in and out of in no time flat. More

The service was excellent Teresa was very friendly and she kept posted on my car service while I waited. Keep up the excellent customer service Teresa.i will likely return.for Teresa was very friendly and she kept posted on my car service while I waited. Keep up the excellent customer service Teresa.i will likely return.for all service repairs. More

Amazing. Everyone is ALWAYS friendly Germain has the most friendly staff in the service dept. always nice, always offers a car wash, and is always making sure I understand my inspection. Germain has the most friendly staff in the service dept. always nice, always offers a car wash, and is always making sure I understand my inspection. More

Fast and efficient I was met on time by the service rep. The paperwork was completed in a timely manner as was the agreed upon service. The work was completed in a short I was met on time by the service rep. The paperwork was completed in a timely manner as was the agreed upon service. The work was completed in a shorter time than I was originally told and the work seems quite satisfactory. More

oil Change Got oil change, put on there for car wash(never had to ask for one at Acura they did it automatically) had car for two days so went and picked car up Got oil change, put on there for car wash(never had to ask for one at Acura they did it automatically) had car for two days so went and picked car up , no car wash talked to service guy said we don’t have time today..so must take over two days to get car wash... More

Service of 2017 Highlander My service rep was extremely courteous and friendly. I stayed in the waiting area during the service of my car and only had a short wait. Everyone at My service rep was extremely courteous and friendly. I stayed in the waiting area during the service of my car and only had a short wait. Everyone at Germain Toyota is very friendly and courteous. More

Fast service. Excellent customer service! Fast and convenient service every time. Excellent customer service. I'm impressed with how they treat their customers and take time to explain what' Fast and convenient service every time. Excellent customer service. I'm impressed with how they treat their customers and take time to explain what's been done to their vehicle, Nice waiting area with charging stations for cell phones, comfy seats while you wait, and free wi-fi...plus hot beverages. Makes the time go faster. Our next car will definitely be a Toyota from Germain Toyota. More