Germain Toyota of Columbus - Service Center
Columbus, OH
857 Reviews of Germain Toyota of Columbus - Service Center
Wheel Bearing Problem And Bad Tire Noise I plan not to go back back Germain Toyota for any other services coz I had to report the same issue for 7 times. Thanks I plan not to go back back Germain Toyota for any other services coz I had to report the same issue for 7 times. Thanks More
JUST PERFECT I got tired overpaying for oil changes and found an ad for Germain and decided to give it a try. I had no problem scheduling an appointment,everyone i I got tired overpaying for oil changes and found an ad for Germain and decided to give it a try. I had no problem scheduling an appointment,everyone in the service dept were as nice as could be and I was in and out in no time and was cheaper than the others! More
Tire noise. Third visit for helicopter sound. They did front end alignment. Said sound will disappear. Well see. Thats why a 4star n not 5 star Still have Third visit for helicopter sound. They did front end alignment. Said sound will disappear. Well see. Thats why a 4star n not 5 star Still have noise. More
Germain Toyota's Service I had a great experience with Germain Toyota. They informed me about everything that a 30,000 mile inspection would include. They were polite and v I had a great experience with Germain Toyota. They informed me about everything that a 30,000 mile inspection would include. They were polite and very professional. More
Regular Maintenance visit Took car in for regular maintenance under Toyota Care. Was treated very well no problems. Wait was little over an hour. Car wash leaves spots all Took car in for regular maintenance under Toyota Care. Was treated very well no problems. Wait was little over an hour. Car wash leaves spots all over car was only problem. More
Excellent Service Quick, efficient Service. Very polite and helpful service personnel. I would recommend their service to any Toyota owners. I never have to wait over l Quick, efficient Service. Very polite and helpful service personnel. I would recommend their service to any Toyota owners. I never have to wait over long and I am kept informed of progress More
First new car service I took my new RAV4 in for the first 6 month check up. They did not change oil as I only have 2,500 miles on it. They said it would take an hour but we I took my new RAV4 in for the first 6 month check up. They did not change oil as I only have 2,500 miles on it. They said it would take an hour but went to 90 minutes. However, they were very Apologic for the delay and gave me a coupon for a free mini detail to use in the future. Very nice of them. More
Car in for service Service department was friendly and professional in what they do. What they need is a service car so when you bring your car in and don't have a ride Service department was friendly and professional in what they do. What they need is a service car so when you bring your car in and don't have a ride they can take you home and pick you up when your car is ready. This way you don't have to sta there for 4 or 5 hours or longer More
Oil change The advisor Joe helped me out and he was very friendly and helpful! Will definitely be returning and working directly with Joe! He kept me updated on The advisor Joe helped me out and he was very friendly and helpful! Will definitely be returning and working directly with Joe! He kept me updated on the progress of my vehicle during my appointment. He also addressed me with maintenance that my vehicle was due for and even ranked them in order of urgency and not what would make him the most money! I would 100% send my friends and family to work with Joe! More
Great service. Nice customer service We showed up mid-day without an appointment and were able to get in right away. They initially said a it would take a couple of hours but it only woun We showed up mid-day without an appointment and were able to get in right away. They initially said a it would take a couple of hours but it only wound up being about 45 minutes. Staff was friendly and professional. Thanks. More