Germain Toyota of Columbus - Service Center

Quick and Easy Bought our Rav4 from this dealer new. But live 100 miles away. Been getting service at my local dealer. Not very satisfied with my local dealer. I wa Bought our Rav4 from this dealer new. But live 100 miles away. Been getting service at my local dealer. Not very satisfied with my local dealer. I was up in Columbus and called to see if Germain could squeeze me in for service and they did. Very satisfied with the excellent customer service and short wait time THx. More

Great service................great personnel!! Great service is what brought us to Germain from the beginning and we have received nothing but the best service from the service and sales side. Great service is what brought us to Germain from the beginning and we have received nothing but the best service from the service and sales side. More

Service Everything went very well. Service was fast. Denise was very friendly and efficient. Waiting area was very nice and comfortable. I had a great experie Everything went very well. Service was fast. Denise was very friendly and efficient. Waiting area was very nice and comfortable. I had a great experience! More

Comfortable, quick and professional. I always know that the car will go in for service, be assessed professionally and be reported to me accurately. A comfortable waiting area with tv and I always know that the car will go in for service, be assessed professionally and be reported to me accurately. A comfortable waiting area with tv and coffee drinks await. And if there’s a repair I can not afford at the time , I am not made to feel bad about not being able to get it done at that time. Very happy all around. More

Always efficient They really are very nice on the phone and in person. Once you get there, each service rep has been very helpful and they're always very efficient. They really are very nice on the phone and in person. Once you get there, each service rep has been very helpful and they're always very efficient. More

First time there for service for our 2018 Rave. Was taken c Customer service was great! Chuck was very thorough w answering my questions! The waiting area in the dealership was very clean & offered a wide varie Customer service was great! Chuck was very thorough w answering my questions! The waiting area in the dealership was very clean & offered a wide variety of coffee, tea etc while you waited! More

Great service Tracy was amazing. She’s remembered that I regularly come to get my car serviced and took great care of me. I purchased the Highlander from Lindsay Ho Tracy was amazing. She’s remembered that I regularly come to get my car serviced and took great care of me. I purchased the Highlander from Lindsay Honda and had there plates. Tracy said, “we need to get you Germain plates.” I totally agreed too. Thanks Tracy! More

Excellent service, as usual! My regular service checkup was quick, easy, and comfortable. The staff are always so friendly, and knowledgeable, and I never feel pressured to take My regular service checkup was quick, easy, and comfortable. The staff are always so friendly, and knowledgeable, and I never feel pressured to take on additional costs. More

Excellent service, as usual. My service was quick, easy, and comfortable. It did not take that long, even with the extra services that I needed on my vehicle. Denise was so fri My service was quick, easy, and comfortable. It did not take that long, even with the extra services that I needed on my vehicle. Denise was so friendly and knowledgeable. The waiting room is very comfortable. More

excellent service experience Excellent Service Experience, easy to set appointment, friendly service advisor that is really concerned about my vehicle. Explained what I needed an Excellent Service Experience, easy to set appointment, friendly service advisor that is really concerned about my vehicle. Explained what I needed and did not try and sell me other services I didn't need. Truck was done when they said it would be, service advisor kept me informed through the entire process, very competitive pricing. More