Germain Toyota of Columbus - Service Center

5 Month Service This was my first time taking my car to the dealership for any type of service. I scheduled a 7 am service appointment which worked best for me, I pu This was my first time taking my car to the dealership for any type of service. I scheduled a 7 am service appointment which worked best for me, I pulled in line and they had smiling faces waiting for us as we pulled in. It was definitely a WoW moment for me, I’ve never used a service center that was so eager to help and act like they genuinely cared about the consumer. They had me in and out in roughly 30 minutes and even washed the outside of my car. Thanks again Germain Toyota for making me a happy customer!!! More

4 new tires The waiting area was very comfortable and accommodating. My car was ready in half the time I was told it would take. I am on oxygen and employee told The waiting area was very comfortable and accommodating. My car was ready in half the time I was told it would take. I am on oxygen and employee told me she would put 2 people on the work if needed to be sure my portable oxygen did not become a worry. More

Excellent service from start to finish I've been to 3 "required service" appearances at Germain. Each time was less than 1 hour as promised, car was washed and I was informed very consiste I've been to 3 "required service" appearances at Germain. Each time was less than 1 hour as promised, car was washed and I was informed very consistently about this whole process. Nice to see a dealer do what they say! More

Excellent Service Team The service team is always extremely helpful and aware of how to best accomplish what you need to have done. They are looking out for your vehicle, a The service team is always extremely helpful and aware of how to best accomplish what you need to have done. They are looking out for your vehicle, as if it were their own. More

Service Excellent on time with personal touch, sorry forgot he name of the person who attended, but overall i believe staff is very co operative thanks Excellent on time with personal touch, sorry forgot he name of the person who attended, but overall i believe staff is very co operative thanks More

Fast and Efficient Great service,very efficient team. They keep the customer informed about the service that is needed. If buying another new car I would prefer to wor Great service,very efficient team. They keep the customer informed about the service that is needed. If buying another new car I would prefer to work with Omar Jackson. More

Friendly - especially Hope They corrected the problem for me by ordering the warranty part and installed it timely. I also like the breakfast bars they have in the service waiti They corrected the problem for me by ordering the warranty part and installed it timely. I also like the breakfast bars they have in the service waiting area along with the nice seats. More

Efficient and complete Teresa typed my concerns on the work order and later answered my question to my satisfaction. She also suggested that I should make an appointment for Teresa typed my concerns on the work order and later answered my question to my satisfaction. She also suggested that I should make an appointment for the next visit. More

Excellent Chuck told us it might take 2 hours to complete service but the staff was finished in about an hour. As usual we were very pleased with the service. Chuck told us it might take 2 hours to complete service but the staff was finished in about an hour. As usual we were very pleased with the service. More

Great Service Department Great, Friendly, and Timely Service. Joey is the Best Auto Technician. He knows what he is doing and alway takes his time and takes great care of my v Great, Friendly, and Timely Service. Joey is the Best Auto Technician. He knows what he is doing and alway takes his time and takes great care of my vehicle and I know that I can trust that my vehicle is in good hands. More