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Germain Toyota of Columbus - Service Center

Columbus, OH

4.1
857 Reviews

857 Reviews of Germain Toyota of Columbus - Service Center

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April 18, 2018

Service of 2017 Highlander My service rep was extremely courteous and friendly. I stayed in the waiting area during the service of my car and only had a short wait. Everyone at More

by BFRYBURGER123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Oribello, Chuck Hessel
Apr 19, 2018 -

Germain Toyota of Columbus responded

Thank you for choosing to service with us here at Germain Toyota of Columbus and for the 5-star rating. Best Regards, Rich Newsome General Manager

April 17, 2018

Fast service. Excellent customer service! Fast and convenient service every time. Excellent customer service. I'm impressed with how they treat their customers and take time to explain what' More

by ANDREADUVALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Hessel
Apr 18, 2018 -

Germain Toyota of Columbus responded

Thank you for sharing your positive experience with our service department. We look forward to assisting you with your next purchase when the time is right. Best Regards, Rich Newsome General Manager

April 17, 2018

Germain is the best! Germain Toyota's service center is by far the best in central Ohio. Staff there is always very knowledgeable, courteous, fair, and upfront about any More

by JCERRA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Reynolds, Joe Campbell
Apr 18, 2018 -

Germain Toyota of Columbus responded

Thank you for your kind words. It is great customers such as yourself that compel us to strive for excellence. Best Regards, Rich Newsome General Manager

April 17, 2018

My review The quality of the service was professional and proficient. I have brought my vehicle there before and I will consider bringing my vehicle back to Ger More

by adamjackson36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Goleman
Apr 18, 2018 -

Germain Toyota of Columbus responded

Thank you for leaving us this feedback. We appreciate your business and do hope you will visit us again. Best Regards, Rich Newsome General Manager

April 17, 2018

Always fabulous Great service and always ready to help customers. I don't ever want to deal with anyone else. You make the process so very easy. More

by SUSYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loralee Trapp, Nicole McCoy
Apr 18, 2018 -

Germain Toyota of Columbus responded

Your satisfaction is our goal. Thank you for sharing yours. Best Regards, Rich Newsome General Manager

April 17, 2018

Great I was out in timely manner. I received courteous service. The service manager was helpful explaining all work performed on my vehicle. I was pleased More

by KATYJAMES1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Blanton
Apr 18, 2018 -

Germain Toyota of Columbus responded

We appreciate you providing us this positive experience about your service visit. See you next time. Best Regards, Rich Newsome General Manager

April 17, 2018

Great service. Ever thing went as planned. Every time my wife or I go there it is always a good experience. The only problem is I always want to buy a new car when I More

by JLBASSETT01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2018 -

Germain Toyota of Columbus responded

We truly value your business and are always here when you are ready for that new car. Best Regards, Rich Newsome General Manager

April 17, 2018

Fast and peace It was great to have Germain as my dealer because the service time was well. I am really satisfied with my recent oil change of my car. More

by KHEMU.SHARMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Germain Toyota Service Team
Apr 18, 2018 -

Germain Toyota of Columbus responded

Thank you for your business and the 5-star rating. Your complete satisfaction is our #1 priority. Best Regards, Rich Newsome General Manager

April 17, 2018

It went perfectly Service was smooth and quick and everyone wad very helpful. I had additional questions regarding my lease was that able to be answered. My advisor was More

by J.FADEL1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2018 -

Germain Toyota of Columbus responded

We are thrilled to hear about your all around positive experience. Thank you for the kind words. Best Regards, Rich Newsome General Manager

April 17, 2018

45,000 mile Maint Required The agent was very friendly and explained what was needed. He also provided me with some additional items to consider in the near future. He also pr More

by SEAL0210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Germain Toyota Service Team
Apr 18, 2018 -

Germain Toyota of Columbus responded

Your kind words and 5-star rating are truly appreciated. Please let us know if there is anything further we may assist with. Best Regards, Rich Newsome General Manager

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