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Germain Toyota of Columbus - Service Center

Columbus, OH

4.6
894 Reviews

894 Reviews of Germain Toyota of Columbus - Service Center

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May 11, 2018

It was very good The time it took me to come in and out was very good I would recommend Germain Toyota for everyone this is a wonderful place and I will always go back More

by COUNTRY_VILLAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Day, Nequeeta Tolbert, Billy Blanton, Ashiqur Rahman
May 12, 2018 -

Germain Toyota of Columbus responded

Your business and kind recommendation mean so much to us. Thank you for your business. Best Regards Rich Newsome General Manager

May 11, 2018

Excellent service Tracy Goleman is a great asset to Germain Toyota. In addition to being friendly, personable, and sympathetic, she is also skilled and extremely knowle More

by MGBISSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Goleman
May 12, 2018 -

Germain Toyota of Columbus responded

Your kind words about your experience with Tracy are truly appreciated. We are thrilled you found her to be friendly, personable, sympathetic as well as knowledgeable. Best Regards, Rich Newsome General Manager

May 11, 2018

Good oil change My Tacoma needed an oil change according to the sticker and so I made an early appointment to get it taken care of. This was done in a timely and prof More

by PRRFREAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Goleman
May 12, 2018 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your service needs. We also appreciate the positive feedback. Best Regards, Rich Newsome General Manager

May 10, 2018

Oil Change Service was good as always, prices are too high though. They did a good job explaining the other services I will need for the car. More

by cacquis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Germain Toyota Service Team
May 11, 2018 -

Germain Toyota of Columbus responded

Thank you for your continued business and kind review. We are sorry you feel our prices are too high. We constantly price compare our fees with local Toyota dealerships to keep us competitive in our market. You can always check our website for service specials and discounts. We look forward to our continued relationship. Best Regards, Rich Newsome General Manager

May 09, 2018

Stress free and friendly My service advisor is such a friendly person. When you approach the desk to check in, her greeting is so sincere! She really makes you feel comforta More

by HATMPRESLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Goleman
May 10, 2018 -

Germain Toyota of Columbus responded

Thank you for letting us know how great Tracy is as your advisor. We are lucky to have her on our team. Best Regards, Rich Newsome General Manager

May 09, 2018

FANTASTIC WORK THEY DID A FANTASTIC AND SPEEDY WORK. NO COMPLAINTS AT ALL. FRIENDLY AND COURTEOUS STAFF. I WAS ABLE TO GET IN AND OUT VERY QUICKLY More

by WENDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meredith Davis
May 10, 2018 -

Germain Toyota of Columbus responded

We are pleased to know your visit was fast and courteous. We appreciate your business. Best Regards, Craig Ferguson General Manager

May 09, 2018

Great work The person that took care of me when I walked through the door was very busy and told me he would be right with me and he was! Easy in and out. Went t More

by JFHALL46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hope Liszt, Germain Toyota Service Team, McKenzie McGuire, Tracy Goleman, Billy Blanton, Janet Kauer, Chuck Hessel
May 10, 2018 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your service needs. See you next visit. Best Regards, Rich Newsome General Manager

May 08, 2018

My experience I had a good experience with my appointment. I wish that when you wash the cars that there was a way that the cars could be dried. More

by BUNCH43205
Recommend Dealer
Yes
Employees Worked With
Other Employees : Billy Blanton, Chuck Hessel
May 10, 2018 -

Germain Toyota of Columbus responded

Thank you for your business and feedback regarding the car wash. Best Regards, Rich Newsome General Manager

May 08, 2018

Excellent Service Department Germain’s Service Department is simply out excellent and has been my first choice for many years. I have been a customer for over 20 years and am plea More

by JOHNTCOLSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lincoln Elston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Jackson, Austin Germain, Germain Toyota Service Team
May 10, 2018 -

Germain Toyota of Columbus responded

We thank you for your continued business and positive comments. Your dedication to our dealership has not gone unnoticed. Best Regards, Rich Newsome General Manager

May 07, 2018

Finally a car wash! Had a head light “recall” technically not a recall, but Toyota paid for it so you call it whatever you want.... Wait time was estimated to be 4 hours More

by Ben2332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Germain Toyota Service Team
May 07, 2018 -

Germain Toyota of Columbus responded

We thank you for sharing your positive experience and for your business. We enjoyed the joke. Best Regards, Rich Newsome General Manager

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