Germain Toyota of Columbus - Service Center

Efficient and complete Teresa typed my concerns on the work order and later answered my question to my satisfaction. She also suggested that I should make an appointment for Teresa typed my concerns on the work order and later answered my question to my satisfaction. She also suggested that I should make an appointment for the next visit. More

Excellent Chuck told us it might take 2 hours to complete service but the staff was finished in about an hour. As usual we were very pleased with the service. Chuck told us it might take 2 hours to complete service but the staff was finished in about an hour. As usual we were very pleased with the service. More

Great Service Department Great, Friendly, and Timely Service. Joey is the Best Auto Technician. He knows what he is doing and alway takes his time and takes great care of my v Great, Friendly, and Timely Service. Joey is the Best Auto Technician. He knows what he is doing and alway takes his time and takes great care of my vehicle and I know that I can trust that my vehicle is in good hands. More

Friendly and Fast Billy, was very nice. I was in for a routine oil change and tire rotation on my leased vehicle. He seemed very professional and personal. Billy, was very nice. I was in for a routine oil change and tire rotation on my leased vehicle. He seemed very professional and personal. More

Unforgettable service forget about service Good service recommended, I will go back, they took care of my problem and give me fast solution, good customer service very friendly thank you very m Good service recommended, I will go back, they took care of my problem and give me fast solution, good customer service very friendly thank you very much More

Initial issue with Odd Warranty Situation I purchased a set of tires at Germain and also bought a road hazard warranty a year ago. This past Easter Sunday, out of state, one of my tires gets a I purchased a set of tires at Germain and also bought a road hazard warranty a year ago. This past Easter Sunday, out of state, one of my tires gets a nail. I take the tundra to a Toyota dealer in Florida who just happens to be open. They won't honor the road hazard package. Claim it's a different region for warranty. I figure, Toyota road hazzard warranty is all the same, guess not. ( Tip: Ensure you keep the bad tire to bring to the dealer.) Long story short, I return from my trip and Joe, assistant service manager at Germain, takes care of me. Special shout out to Billy Blanton for credit approval. I say that's very good customer service! More

On time I got there 20 minutes early and they took me in right away. There was a couple things I asked them to do and they said they weren't necessary. They h I got there 20 minutes early and they took me in right away. There was a couple things I asked them to do and they said they weren't necessary. They had my car ready 1/2 hour early from the promised time. More

Quick, efficient service team. The service techs took care of what needed to be done, and gave advice about upcoming needed services. The waiting room is large, and has comfortable The service techs took care of what needed to be done, and gave advice about upcoming needed services. The waiting room is large, and has comfortable chairs. More

5k Service I took my car in for my 5k mile service and had a great experience. My car was finished in a good amount of time and I received a phone call once my c I took my car in for my 5k mile service and had a great experience. My car was finished in a good amount of time and I received a phone call once my car was done. I couldn’t be happier. More

very helpful, considerate and informative I have used Germain Toyota service center for many years. I have always been extremely satisfied with their work and the professionalism of the staff I have used Germain Toyota service center for many years. I have always been extremely satisfied with their work and the professionalism of the staff. More