Germain Toyota of Columbus - Service Center

Great service years later After a tree limb went through the windshield of my car it was Luci Green who directed me to the Toyota service department, and helped me determine th After a tree limb went through the windshield of my car it was Luci Green who directed me to the Toyota service department, and helped me determine the best course of action. Great service all these years later! More

Great customer service I recently purchased a used 2016 Toyota Tundra from Germain. Great experience with sales and finance and I love the vehicle. I ran into a problem with I recently purchased a used 2016 Toyota Tundra from Germain. Great experience with sales and finance and I love the vehicle. I ran into a problem with two of the tires and the sales manager covered the cost of replacements without making me drive 5 hours from Chicago. Now that's great customer service!!! More

Overcharging I have no complaint with the service. My issue is that I paid exactly $200. more for my hybrid battery (3741.14) than I would have paid at my local T I have no complaint with the service. My issue is that I paid exactly $200. more for my hybrid battery (3741.14) than I would have paid at my local Toyota dealer (3541.14) because, alas, my battery died while I was in the area. I see no reason that this battery would cost $200 more in Franklin County than in Clark County!! $200 for convenience??? More

Excellent Service I took my car in for its regular maintenance. Tracy was my service associate. She was awesome and made sure my service was done correctly, and that I I took my car in for its regular maintenance. Tracy was my service associate. She was awesome and made sure my service was done correctly, and that I was out the door timely. I highly recommend her and will likely always request her going forward. More

Awesome Service Very professional and informative staff. Appreciate the kind and friendly service. Thank you for letting me know what services I may need in my next a Very professional and informative staff. Appreciate the kind and friendly service. Thank you for letting me know what services I may need in my next appointment. More

Warranty service. Excellent work, but a difficult wait to get my car back. I’m dependent upon having a car so being without it placed a hardship on me getting around. Excellent work, but a difficult wait to get my car back. I’m dependent upon having a car so being without it placed a hardship on me getting around. More

Collision accident The damage was speedily repaired and the staff was great. They called for the rental company to pick us up, and was the drop off point for the rental The damage was speedily repaired and the staff was great. They called for the rental company to pick us up, and was the drop off point for the rental car when our vehicle was ready. Thank you Germain Body Shop More

Just like usual I dropped my car for a regular maintenance with an additional AC evaporator cleaning and brake fluid change. They finished within 3 hours and results I dropped my car for a regular maintenance with an additional AC evaporator cleaning and brake fluid change. They finished within 3 hours and results are great. More

Left with less than I brought! Went for ToyotaCare, all of my maps, apps and audio are now different! Was told may have bumped something when working. Not resolved! Shady staff Went for ToyotaCare, all of my maps, apps and audio are now different! Was told may have bumped something when working. Not resolved! Shady staff More

Keeping my "ol Lady" rolling along the road. The associate at service check-in was polite and most helpful. She help connect me with a sales associate. I was looking for a particular sales associ The associate at service check-in was polite and most helpful. She help connect me with a sales associate. I was looking for a particular sales associate and Veronica hooked me right up. More