Germain Toyota of Columbus - Service Center

Warranty service. Excellent work, but a difficult wait to get my car back. I’m dependent upon having a car so being without it placed a hardship on me getting around. Excellent work, but a difficult wait to get my car back. I’m dependent upon having a car so being without it placed a hardship on me getting around. More

Collision accident The damage was speedily repaired and the staff was great. They called for the rental company to pick us up, and was the drop off point for the rental The damage was speedily repaired and the staff was great. They called for the rental company to pick us up, and was the drop off point for the rental car when our vehicle was ready. Thank you Germain Body Shop More

Just like usual I dropped my car for a regular maintenance with an additional AC evaporator cleaning and brake fluid change. They finished within 3 hours and results I dropped my car for a regular maintenance with an additional AC evaporator cleaning and brake fluid change. They finished within 3 hours and results are great. More

Left with less than I brought! Went for ToyotaCare, all of my maps, apps and audio are now different! Was told may have bumped something when working. Not resolved! Shady staff Went for ToyotaCare, all of my maps, apps and audio are now different! Was told may have bumped something when working. Not resolved! Shady staff More

Keeping my "ol Lady" rolling along the road. The associate at service check-in was polite and most helpful. She help connect me with a sales associate. I was looking for a particular sales associ The associate at service check-in was polite and most helpful. She help connect me with a sales associate. I was looking for a particular sales associate and Veronica hooked me right up. More

It was very good The time it took me to come in and out was very good I would recommend Germain Toyota for everyone this is a wonderful place and I will always go back The time it took me to come in and out was very good I would recommend Germain Toyota for everyone this is a wonderful place and I will always go back More

Excellent service Tracy Goleman is a great asset to Germain Toyota. In addition to being friendly, personable, and sympathetic, she is also skilled and extremely knowle Tracy Goleman is a great asset to Germain Toyota. In addition to being friendly, personable, and sympathetic, she is also skilled and extremely knowledgeable of the details of auto maintenance and auto owner's issues, More

Good oil change My Tacoma needed an oil change according to the sticker and so I made an early appointment to get it taken care of. This was done in a timely and prof My Tacoma needed an oil change according to the sticker and so I made an early appointment to get it taken care of. This was done in a timely and professional manner. More

Oil Change Service was good as always, prices are too high though. They did a good job explaining the other services I will need for the car. Service was good as always, prices are too high though. They did a good job explaining the other services I will need for the car. More

Stress free and friendly My service advisor is such a friendly person. When you approach the desk to check in, her greeting is so sincere! She really makes you feel comforta My service advisor is such a friendly person. When you approach the desk to check in, her greeting is so sincere! She really makes you feel comfortable in allowing her dealership to work on your car! More