Germain Toyota of Columbus - Service Center

Great customer service Always good service and friendly employees. Have been dealing with this dealership for 20 plus years. There are Toyota dealerships closer to my hom Always good service and friendly employees. Have been dealing with this dealership for 20 plus years. There are Toyota dealerships closer to my home but I keep coming back to this location because I never had anything but a good experience More

Tracy went above and beyond Made sure I was understood everything I needed to know and even gave me her number for further assistance. I will be working w/Tracy in the future. Made sure I was understood everything I needed to know and even gave me her number for further assistance. I will be working w/Tracy in the future. More

Germaine Toyota always top notch. Always treated extremely well when I come to the service department. Everyone is professional, but very nice too and they always make me feel welcome. Always treated extremely well when I come to the service department. Everyone is professional, but very nice too and they always make me feel welcome. I bought my wife her Highlander there and I will be purchasing my next vehicle there too. Excellent job always. More

Fast and thorough The service advisors are always nice and very knowledgeable. They always come and let you know of any recommendations they have and explain in detail The service advisors are always nice and very knowledgeable. They always come and let you know of any recommendations they have and explain in detail the work to be performed and the costs. I appreciate the courtesy I'm shown when I visit! Would definitely recommend! More

Service on venza They change my oil rotated my tires and did a check over on my vehicle in a very timely manner so I was very pleased and I do believe Lisa was my ser They change my oil rotated my tires and did a check over on my vehicle in a very timely manner so I was very pleased and I do believe Lisa was my service person she was very good More

The best Toyota Service Ever I've been going to Germaim Toyota's Service for years. They never disappoint! Friendly and efficient from start to finish. Highly recommend this Se I've been going to Germaim Toyota's Service for years. They never disappoint! Friendly and efficient from start to finish. Highly recommend this Service Department. More

Germain and Excellence Go Together 5 stars because Germain always does it right. OK, not always... one time since I started with Germain in 1998, I wasn't happy with the assistant ser 5 stars because Germain always does it right. OK, not always... one time since I started with Germain in 1998, I wasn't happy with the assistant service manager. That was resolved. More

As Always Scheduling was easy! Service was superb! Waiting room was very comfortable! Drove my car off this lot with about 7 miles on it...it now has almos Scheduling was easy! Service was superb! Waiting room was very comfortable! Drove my car off this lot with about 7 miles on it...it now has almost 165,000... Would not take it anywhere else! More

Long wait and little customer service. Scheduled an appointment for a tire change. No one was at the service desk when I arrived. The gentleman who finally helped me was short and didn't se Scheduled an appointment for a tire change. No one was at the service desk when I arrived. The gentleman who finally helped me was short and didn't set any expectations knowing I was a first time customer. Waited 2 hours to get a single tire changed on a new vehicle. More

Noise after service My oil change was quick. But since then my engine whistles when accelerating. Never had this noise prior. Would like to have this looked at. My oil change was quick. But since then my engine whistles when accelerating. Never had this noise prior. Would like to have this looked at. More