Germain Toyota of Columbus - Service Center

Oil change Had oil change for my 4 runner. Waited for 1.5 hours just for an oil change. Why make an appointment if they are not concerned about the time. This Had oil change for my 4 runner. Waited for 1.5 hours just for an oil change. Why make an appointment if they are not concerned about the time. This place is slow every time I have been there. More

Service at Germain From the moment I pulled up to the Service Department, Lisa was very friendly and went over everything with me and I appreciate that! Was taken care o From the moment I pulled up to the Service Department, Lisa was very friendly and went over everything with me and I appreciate that! Was taken care of very well! More

Great service at a reasonable price I tried a quick service facility for my Scion Tc for a simple oil & filter change just once. The cost was almost double the cost at Germain, and less I tried a quick service facility for my Scion Tc for a simple oil & filter change just once. The cost was almost double the cost at Germain, and less work was performed. Scheduling is easy, tech writers are friendly, and the waiting area is comfortable. Best thing is that I feel confident that the whole car gets a full inspection every time, and the job is done correctly - so the cost and a little longer wait is well worth the peace of mind. More

Very friendly staff I have always brought my Toyota back here to Germain for service. I live one hour and 40 minutes away, but I make the trip because it is worth it. I I have always brought my Toyota back here to Germain for service. I live one hour and 40 minutes away, but I make the trip because it is worth it. I have always been treated like an old friend and the quality of the service has been world class. More

Great Service Experience I brought in our 2017 Sienna Van for a malfunctioning side door, paint scrapes on passenger side and an oil change, tire rotation. I dropped it off a I brought in our 2017 Sienna Van for a malfunctioning side door, paint scrapes on passenger side and an oil change, tire rotation. I dropped it off at closing on Monday and it was finished at 11 am on Tuesday. The door just needed lubed and the paint got rubbed off without a charge. Lisa at Service desk was very helpful and professional. Nice to not get charged for small issues! More

Routine maintenance Friendly & courteous staff.length of time waiting for service was just about an hour. Their timing was perfect. The waiting room was clean as well as Friendly & courteous staff.length of time waiting for service was just about an hour. Their timing was perfect. The waiting room was clean as well as the ladies room. More

Great I am very happy with their service team. They are very professional and efficient. I would recommend them to my family, neighbors and friends. I've be I am very happy with their service team. They are very professional and efficient. I would recommend them to my family, neighbors and friends. I've been going to German Toyota for Over five years now for all my needs. More

Service Well I probably pass a handful of dealerships to get to your dealership . Your professional staff keep me coming back to your dealership. From the beg Well I probably pass a handful of dealerships to get to your dealership . Your professional staff keep me coming back to your dealership. From the beginning of my experience with the purchase of my first Toyota Corolla . Now on my second purchase with your dealership Toyota RAV4. Now with the service process has been AWESOME 👏 SERVICE !! From setting up your appointment with Hope she is so positive and very professional, She always makes you special. Your Service consultants are also very professional and very cheerful . So I applaud your dealership 👏 !! Thank You Germein Toyota !! More

20,000 Service Germain Toyota has the best customer service hands down! They make sure you are in and out and always keep the customer updated on there vehicle. Germain Toyota has the best customer service hands down! They make sure you are in and out and always keep the customer updated on there vehicle. More

2 hour oil change Been there 2 times but won’t be back. They always say 1 hour for an oil change but both times it was over 2 hours. Been there 2 times but won’t be back. They always say 1 hour for an oil change but both times it was over 2 hours. More