Germain Toyota of Columbus - Service Center

Not sure I will go back! I fell they have let me down two times now. And the only reason I went back after the first time is they are close to my home. But will be looking elsewhere. times now. And the only reason I went back after the first time is they are close to my home. But will be looking elsewhere. More

Service was very efficient but Cody should have had the box fixed before pickup. Had to wait for certify , heated seat and remote start . starter before pickup Originally after purchased rom sales. box fixed before pickup. Had to wait for certify , heated seat and remote start . starter before pickup Originally after purchased rom sales. More

Chris, my service advisor was very professional. He brief clearly and he showed a degree of high knowledge. I would be glad to recommend his expertise. clearly and he showed a degree of high knowledge. I would be glad to recommend his expertise. More

Courteous, Fast and Professional. Germain will continue to have me and my wifes business with future car purchases, due alot to the staff. The person that helped us lease our cars still calls to check up o to have me and my wifes business with future car purchases, due alot to the staff. The person that helped us lease our cars still calls to check up on us and the vehicles. That goes along way!!! 5 stars all the way around for Germain. More

I watched my auto be parked As i waited and watched my paperwork delivered as the your employee kept asst walk in clients cars were in line waiting to be serviced person next to him not waiting on anyone paperwork delivered as the your employee kept asst walk in clients cars were in line waiting to be serviced person next to him not waiting on anyone as i kept waiting and waiting More

Mark was great Went in for my normal 15K appt. I knew I was a month or two overdue and he took the time to note that my 2yr free maint agreement was ending in a coup Went in for my normal 15K appt. I knew I was a month or two overdue and he took the time to note that my 2yr free maint agreement was ending in a couple weeks. He updated my appt to be my 20K so that I got my oil changed, etc. and it was covered under the free maintenance. This is the type of service that will keep my coming back to germain for my maintenance and leasing, etc. More

I've been part of the Germain family for many years and I've brought others into the family as well. Their Sales Consultants (especially Amanda Lobach) and Service Advisors (especially Chris) are the best. I've brought others into the family as well. Their Sales Consultants (especially Amanda Lobach) and Service Advisors (especially Chris) are the best. They are friends and family, not just someone I take my vehicles to for service and buy my cars from. Germain always takes care of their own and I value that greatly. More

This dealership was absolutely fantastic from start to finish. They repaired a paint issue on my Corolla and the coat now looks good as new. They provided me with an excellent rental throughout the entire finish. They repaired a paint issue on my Corolla and the coat now looks good as new. They provided me with an excellent rental throughout the entire process and every employee I spoke with was courteous and helpful. I highly recommend Germain Toyota of Columbus. More

Service appointments have been very easy to schedule and on time delivery of serviced vehicle. No attempts to try and up sell services not needed. on time delivery of serviced vehicle. No attempts to try and up sell services not needed. More

Excellent staff and excellent service! So easy to schedule services online. I never feel hassled for extras I don't need. Highly recommend this facility! schedule services online. I never feel hassled for extras I don't need. Highly recommend this facility! More