Germain Toyota of Columbus - Service Center

Mark and Teresa are always helpful always happy to see us and as long as they're there will keep coming back Thanks again Sable and as long as they're there will keep coming back Thanks again Sable More

Germain Toyota is a very replicable place to buy a car and for car to be serviced. I purchase three cars from Germain Toyota and I've been happy with each and every one the service there is always genuine and for car to be serviced. I purchase three cars from Germain Toyota and I've been happy with each and every one the service there is always genuine the people really care about you I was very pleased with my representative that helped me through with my oil change this week More

Had a last-minute appointment they were able to fit me in the service was done in a timely manner everyone was nice really appreciate it the service was done in a timely manner everyone was nice really appreciate it More

Great sales team but the service team is very slow and in the two years I have a car from Germain they’re always slow. the two years I have a car from Germain they’re always slow. More

As always the service bay at Germain Toyota was quick, easy, and convenient. I was greeted by name by my service advisor and notified right away once my service was complete. Will be back again! easy, and convenient. I was greeted by name by my service advisor and notified right away once my service was complete. Will be back again! More

Service department got me in and out but it would have been nice if they did courtesy car wash especially if I bought the car from them but other than that customer service was great been nice if they did courtesy car wash especially if I bought the car from them but other than that customer service was great More

Top notch experience every time! This dealership consistently gets it right! They have a great staff and do great work too. I wouldn’t think about taking my car anywhere else. consistently gets it right! They have a great staff and do great work too. I wouldn’t think about taking my car anywhere else. More

Body shop repairs Germain Toyota repaired our 2018 Rav4 that was damaged in a parking lot accident. They did an excellent job. The repairs were completed quickly and we Germain Toyota repaired our 2018 Rav4 that was damaged in a parking lot accident. They did an excellent job. The repairs were completed quickly and we highly recommend Germain Toyota for their service. More

The last time my car was serviced the gentleman told me that my brakes weren’t to where they needed replaced but he was giving me a heads up that they would keep an eye on them and let me know when they wo that my brakes weren’t to where they needed replaced but he was giving me a heads up that they would keep an eye on them and let me know when they would. When I went in this time, before the guy even went out to check the mileage on my car, he told me I needed brakes. How could he know this without even looking at them. Then when I picked up my car, the checklist said my cabin air filter was very dirty and I got a red check for being in poor state and needing replaced. I checked my glove compartment to see for myself. NOTHING has been moved in it to have checked it. I understand they’re going off a mileage chart. But, to put on the checklist that it is very dirty without having even checked it PERSONALLY is poor customer service. Was very disappointed this service. When I checked out the girl at the counter wanted me to initial that id declined brakes. I explained to her what had happened initially. That I had NOT declined them. That they had not been checked. On the checklist my brakes are at 4mm and 5mm THIS SERVICE. More

Excellent great service service technician was Theresa she was the best very satisfied that I was there.truck runs great. Will be back to buy vehicles. she was the best very satisfied that I was there.truck runs great. Will be back to buy vehicles. More