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Germain Toyota of Columbus - Service Center

Columbus, OH

4.4
868 Reviews

868 Reviews of Germain Toyota of Columbus - Service Center

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March 13, 2020

The service department took my car almost immediately. The service writer found me in the waiting room and updated me at least twice answered all the questions I ask when I signed in. The work was complet More

by ddoerring
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Germain Toyota of Columbus responded

We are pleased to know your visit was the quality efficient visit our team is known for delivering. Best Regards, Rich Newsome General Manager

March 12, 2020

Excellent Service While Waiting I have continued to use Germain Toyota for all the service on the two Tacomas (2007 and 2014) that I purchased there. I do this even though I moved t More

by BREDFIELD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Germain Toyota of Columbus responded

We thank you for traveling across town to allow Teresa and our team the honor of providing you with your service needs. We will see you next visit. Best Regards, Rich Newsome General Manager

March 11, 2020

They took care of the needs I had for my car. They were able to get me in quickly and I was able to take advantage of the programs i had like Toyota care and tire and wheel protection. More

by Brian
Recommend Dealer
Yes
Employees Worked With
Mark Pastre
Mar 12, 2020 -

Germain Toyota of Columbus responded

Thank you for leaving us this positive feedback on your experience. We are happy to know you chose to protect your investment with the products we offer. Please let us know if you need anything else. Best Regards, Rich Newsome General Manager

March 11, 2020

Billy Blanton and Brandon (?) Hood were excellent to work with. I’ve never worked with Brandon before but would like to request him for every service if that’s a possibility. Even as I pulled out, he was fri More

by Frankie
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon (?) Hood, Rod Smith, Hope Liszt, Billy Blanton
Mar 12, 2020 -

Germain Toyota of Columbus responded

Your overall satisfaction is our goal here at Germain. Whenever you schedule your service, please feel free to request Brandon. He will be happy to assist you. See you next time. Best Regards, Rich Newsome General Manager

March 09, 2020

I’ve had good results with Germain Toyota through more than 40 years and Toyotas larger and smaller — but mostly smaller. My father was a vocational auto mechanics teacher and he taught me what to look fo More

by TSLACK
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Germain Toyota of Columbus responded

We thank you for the kind words and continued business. Best Regards, Rich Newsome General Manager

March 09, 2020

So professional and courteous. A great experience all the way around. I didn't have to wait when I arrived and the work was done in the time and for the price promised. More

by STEPHENSELIZ
Recommend Dealer
Yes
Employees Worked With
Joe Mathias
Mar 10, 2020 -

Germain Toyota of Columbus responded

Thank you for taking the time to share your positive experience with our service department. Best Regards, Rich Newsome General Manager

March 06, 2020

I was there to change my oil in my 2017 Toyota Corolla. I was there to change my oil in my 2017 Toyota Corolla. The service was great and very courteous people. Blessings !! To Germain !! Pastor Cli More

by ROWEM
Recommend Dealer
Yes
Employees Worked With
Joe Mathias, Crystal Brown
Mar 09, 2020 -

Germain Toyota of Columbus responded

We thank you for choosing Germain Toyota for your automotive service needs. It's an honor to assist you. Best Regards, Rich Newsome General Manager

March 05, 2020

Always good service. Teresa Wilson does an outstanding job of keeping us up to date on what needs to be done, as well as the cost. More

by TSMODES
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Germain Toyota of Columbus responded

Thank you for letting us know that Teresa continually provides you with the quality service you deserve. See you next time. Best Regards, Rich Newsome General Manager

March 05, 2020

The service department does a great job. They keep you informed about what is going on with your vehicle and what needs done. Since vehicles are so complex, occasionally issues have arisen after a servic More

by EDINNEN
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pastre, Billy Blanton
Mar 06, 2020 -

Germain Toyota of Columbus responded

We appreciate your business and positive feedback about your experience with our service department. See you next time. Best Regards, Rich Newsome General Manager

March 03, 2020

We Were Treated Very Well By The Service Gentleman That Helped Us. We Received A Coupon For $100.00 Off Of Any Service Over $1,000.00. We Needed To Buy 4 New Tires For Our Car. Please Send More Coupons. Th More

by VALERIEMYERS1952
Recommend Dealer
Yes
Employees Worked With
Billy Blanton
Mar 03, 2020 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your automotive service needs. We are happy to know you were able to take advantage of the discounts we offer. The current discounts can always be found on our website if for any reason you do not receive a physical copy. Best Regards, Rich Newsome General Manager

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