Germain Toyota of Columbus - Service Center

Aron was very professional polite on pointExcellent Aron was very professional polite on point Excellent service which was very pleasing to me as the owner. The car was done in within the two hour time Aron was very professional polite on point Excellent service which was very pleasing to me as the owner. The car was done in within the two hour time frame also as I waited. More

always excellent if I did not like the dealership I wouldn't go back but they always work with me and always willing to work to see if there is a problem if I did not like the dealership I wouldn't go back but they always work with me and always willing to work to see if there is a problem More

Toyota Recall Efficient, explained paperwork. I was in for a recall of air bags. I was seen at the appt time, and other services were performed as well. Efficient, explained paperwork. I was in for a recall of air bags. I was seen at the appt time, and other services were performed as well. More

Worst customer service ever.Its my first visit there and will not go there anymore.the front guy who is so unprofessional and communicate with their customer in a rude manner will not go there anymore.the front guy who is so unprofessional and communicate with their customer in a rude manner More

This dealership is of the upmost quality and friendly service. They always answer all of your questions and do what ever it takes to satisfy your concerns. I have always been treated like I can leave wit service. They always answer all of your questions and do what ever it takes to satisfy your concerns. I have always been treated like I can leave with all my needs for my truck complete. More

Brought my Highlander in for service of oil change and tire rotation. Vehicle was given an overall inspection. Planning now for next service that will need so extra items done. Great team and great servic tire rotation. Vehicle was given an overall inspection. Planning now for next service that will need so extra items done. Great team and great service. More

I was pleased with the service professional and information presented upon arrival. However, there were several items listed as fail on the service report that were not discussed. For instance the information presented upon arrival. However, there were several items listed as fail on the service report that were not discussed. For instance the printout I received showed my windshield wippers are bad/ failed inspection but I just replaced them. Leads me to believe the information is false or carried over from a previous visit. More

Service was great, to the point and didn’t try to sell me anything that wasn’t needed. I was able to be seen right away. anything that wasn’t needed. I was able to be seen right away. More

Always good service. Clean waiting area. Expensive for license plate light bulbs. I will probably be back for some of the additional service recommended but I need a coupon. license plate light bulbs. I will probably be back for some of the additional service recommended but I need a coupon. More

The service department took my car almost immediately. The service writer found me in the waiting room and updated me at least twice answered all the questions I ask when I signed in. The work was complet The service writer found me in the waiting room and updated me at least twice answered all the questions I ask when I signed in. The work was completed in good time. More