Germain Toyota of Columbus - Service Center

Car door/window was greasy when I got in it.... I just washed it :( other than that, everything was fine. Took longer than I planned but that’s to be expected with everting going on right now. washed it :( other than that, everything was fine. Took longer than I planned but that’s to be expected with everting going on right now. More

My service writer was professional in a friendly matter. Made me feel very comfortable. I know I can always feel confident that my Corolla will receive excellent car at this dealership. Made me feel very comfortable. I know I can always feel confident that my Corolla will receive excellent car at this dealership. More

Service was fast and thorough. (I don’t have anything else to say but I’m required to write twenty five words.) 😊 Thank you for taking great care of my vehicle! else to say but I’m required to write twenty five words.) 😊 Thank you for taking great care of my vehicle! More

Great place to purchase and service your vehicle.I have Great place to purchase and service your vehicle. I have purchased 3 vehicles from here and have always been taken care of and accommodated well. Gr Great place to purchase and service your vehicle. I have purchased 3 vehicles from here and have always been taken care of and accommodated well. Great crew! More

Great service everytime I come here, only wish the kids play room was cleaned a bit more, everything was sticky. Will still come back, just avoiding the playroom. play room was cleaned a bit more, everything was sticky. Will still come back, just avoiding the playroom. More

Every time that I come here, I request Mark Pastre. He always does right by me, and tells me exactly what needs accomplished with the vehicle. If I needed a vehicle repair done today, I’d ask for Mark. He always does right by me, and tells me exactly what needs accomplished with the vehicle. If I needed a vehicle repair done today, I’d ask for Mark. He is excellent. More

Great dealership service. I can’t say who helped because we were all in masks and social distancing. Waiting was comfortable and service took just the time they told me it would. we were all in masks and social distancing. Waiting was comfortable and service took just the time they told me it would. More

Great Dealership will definitely return to have service done on my Tundra truck. Friendly staff and mechanics were awesome. A plus rating !. Will certainly refer my friends done on my Tundra truck. Friendly staff and mechanics were awesome. A plus rating !. Will certainly refer my friends More

Courteous Advisor and competent Technician! I recently had my auto serviced by Germain during the current Pandemic. I was a little leery to have my car serviced during this time. Germain han I recently had my auto serviced by Germain during the current Pandemic. I was a little leery to have my car serviced during this time. Germain handled the process to protect both their employee and me quite well! From their Service Advisor wearing a protective mask, using plastic covers inside of my auto, to wiping down my auto before its return. In addition, they installed Plexiglas shielding at all transaction points and marked the floor to note safe standing distance while in line. Finally and equally important the service of my auto was done well and to my satisfaction! Thank you! More

After purchasing my Rav4, I had 2 tire issues in the span of a week. The first time, the sales associate I worked with aired up the tires for me and told me to come back if I had anymore issues. The second t of a week. The first time, the sales associate I worked with aired up the tires for me and told me to come back if I had anymore issues. The second time, Tanesha (my sales associate) got in contact with the service department and they made the time t look at the car right then and there. Even with an otherwise full schedule, the service department was able to evaluate my tires. Instead of just replacing the tire with the issue, they replaced 3 tires to match the one they replaced before I purchased the vehicle at no cost to me (by negotiation of the sales manager). These guys are the real deal when it comes to taking care of their customers and I really appreciate them! More