Germain Toyota of Columbus - Service Center

Always a pleasure dealing with this service department! Thank you for being courteous, helpful and timely. Would definitely recommend to others. Thanks again and stay safe. Thank you for being courteous, helpful and timely. Would definitely recommend to others. Thanks again and stay safe. More

Just used Germain for the first time. The first person that I had contact with was friendly. I was allowed to use a coupon! Overall good experience! Will be back! that I had contact with was friendly. I was allowed to use a coupon! Overall good experience! Will be back! More

None of my fluids are topped off even though I was told None of my fluids are topped off even though I was told that they were and the gentleman that was helping me kept scolding me for not bringing the c None of my fluids are topped off even though I was told that they were and the gentleman that was helping me kept scolding me for not bringing the car in sooner during a pandemic More

Unsafe, unsatisfying work. Oil quart was left in engine compartment while they were doing the oil change. They gave me wrong third party parts where I needed Toyota brand. Bad experience compartment while they were doing the oil change. They gave me wrong third party parts where I needed Toyota brand. Bad experience More

I like this dealership and service center because it is comfortable. Bathroom is always clean, service staff are personable and always let me know what repairs are needed and the costs. comfortable. Bathroom is always clean, service staff are personable and always let me know what repairs are needed and the costs. More

Great service and friendly employees that led to my service being completed on time. I would and will recommend Germain Toyota to my friends and family. service being completed on time. I would and will recommend Germain Toyota to my friends and family. More

Always Dependable and Professional I have bought Toyota Corollas and Prius from Germain for about 40 years. They always provide excellent customer service. If something has gone wrong I have bought Toyota Corollas and Prius from Germain for about 40 years. They always provide excellent customer service. If something has gone wrong, which has happened only three times in 40 years, they are quick to respond and make it right. More

The service was great they diagnosed my problem and got it fixed and my service technician was very explanatory about everything regarding my truck abd what will be done to it it fixed and my service technician was very explanatory about everything regarding my truck abd what will be done to it More

Great service and thorough inspections. Get what you pay for! Conveniently located. Immediately welcomed upon your arrival. Always pleasant to deal with and quick to address concerns. for! Conveniently located. Immediately welcomed upon your arrival. Always pleasant to deal with and quick to address concerns. More

Great service. Short time. To complete service. Excellant follow up. I like the follow up on service has been completed. Would recommend this dealer. We have Ben going for 25 years follow up. I like the follow up on service has been completed. Would recommend this dealer. We have Ben going for 25 years More