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Germain Toyota of Columbus - Service Center

Columbus, OH

4.3
867 Reviews

867 Reviews of Germain Toyota of Columbus - Service Center

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June 19, 2020

Had my vehicle serviced here. They always do a great job. Fast, efficient, friendly employees. Especially their TXM. Billy has always maintained great service and is my go to for service More

by TURGEONW13
Recommend Dealer
Yes
Employees Worked With
Todd Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Travis, Rich Newsome, Billy Blanton, Janet Kauer, Joe Mathias, Crystal Brown, Aaron Goodman
Jun 22, 2020 -

Germain Toyota of Columbus responded

We are overjoyed to know that you are completely satisfied with Billy and our team. They work extremely hard to keep our guests and their vehicles safely on the road. Best Regards, Rich Newsome General Manager

June 18, 2020

Top notch service guy . Definitely will be back again. Aaron and Brandon made sure that my vehicle is ready for the road and I feel that i got a great deal. More

by bhood1185
Recommend Dealer
Yes
Employees Worked With
Billy Blanton, Aaron Goodman
Jun 18, 2020 -

Germain Toyota of Columbus responded

We truly appreciate your business and kind words. Best Regards, Rich Newsome General Manager

June 18, 2020

Great customer service. Had to get my old Toyota running. Sat in garage for 7 years. Had to replace battery to get it to start, fuel pump was replaced. I’m back up and running More

by Michael buckeye fan
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Germain Toyota of Columbus responded

Thank you for trusting our team to assist in getting your Toyota back on the road. Best Regards, Rich Newsome General Manager

June 17, 2020

Droped my car and received a call when completed. Worked with Joe. Very good experience. He was very organized and expedited the process. Clean area and easy entrance aand exit. Will keep buying cars More

by LYNNHALEY711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson, Joe Mathias
Jun 18, 2020 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your automotive needs. Best Regards, Rich Newsome General Manager

June 16, 2020

Great service along with knowledge of vehicle repair. She was willing to work with me and explain all of my repairs and their importance to the life of the vehicle. More

by WAKESHIA2185
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Germain Toyota of Columbus responded

Thank you for leaving Teresa this kind review of your service experience with her. Best Regards, Rich Newsome General Manager

June 16, 2020

The mechanic that worked on my license plate did a wonderful job. I’m a retired mechanic and I know how hard it is to remove broken off bolts. Chris C did am excellent job on my check in/out😀 More

by CERKAN8TOR
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Germain Toyota of Columbus responded

We appreciate your business and kind words. Best Regards, Rich Newsome General Manager

June 15, 2020

Great service and friendly staff, I would recommend going to them to all my friends and family. 10/10 recommendation. Great experience there and plan to return More

by Brittneynielsen
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Goodman
Jun 18, 2020 -

Germain Toyota of Columbus responded

Our team thanks you for leaving us this positive feedback as well as for the kind recommendation. Best Regards, Rich Newsome General Manager

June 13, 2020

Based on more than 5 years sales and service experience the people who work here are customer service satisfaction oriented every time. I would recommend to others. More

by Satisfied Samuel G.
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Blanton, Joe Mathias, Crystal Brown
Jun 18, 2020 -

Germain Toyota of Columbus responded

Your continued business and kind words mean so much to us all. Best Regards, Rich Newsome General Manager

June 13, 2020

I think the entire service department is amazing..starting with the female that took my distress call when my check engine light came on and I wasn't sure I should keep driving but I was not More

by BJ.BAUM77
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 18, 2020 -

Germain Toyota of Columbus responded

Our team is always here for you and are happy we were able to assist. Best Regards, Rich Newsome General Manager

June 12, 2020

Very curious and helpful. Explained everything really good. Everyone seem to work together really well. Service advisor very knowledgeable. I have always had good service at your dealership More

by RJARRELL
Recommend Dealer
Yes
Employees Worked With
Billy Blanton, Aaron Goodman
Jun 18, 2020 -

Germain Toyota of Columbus responded

Your continued business and shout out for our team is greatly appreciated. Best Regards, Rich Newsome General Manager

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