Germain Toyota of Columbus - Service Center

I was very pleased with the service to my vehicle and with the people who worked with me - Brian and Sean. Both men were very professional and competent. My vehicle was completed according to the sched with the people who worked with me - Brian and Sean. Both men were very professional and competent. My vehicle was completed according to the schedule that Brian explained to me when I brought my vehicle in. In addition to the body work done, my car was also washed and detailed. It looked like a new car when I left the dealership. I was also pleased that I received a ride to my home when I dropped off the car and a ride when my car was finished. More

I appreciated dropping my car off having been informed of the work to be done and the estimate of costs. The rental car option allowed me to get more things done in my day and as Daisha Battle told me, my s the work to be done and the estimate of costs. The rental car option allowed me to get more things done in my day and as Daisha Battle told me, my service rep Colin Floyd called when the car was ready for pick-up. A brief misunderstanding on billing was handled by Colin and I was on my way. All expectations met, which I greatly appreciate. More

Really enjoyed working with Tara Farmer. Was also impressed with the cleanliness of the dealership and love the popcorn machine. Was also impressed with the cleanliness of the dealership and love the popcorn machine. More

We had a good experience purchasing a vehicle, a rav4 from this dealership! The service department is just as great, Mahogany Nolen is the best! We look forward to continuing to use her for our service n from this dealership! The service department is just as great, Mahogany Nolen is the best! We look forward to continuing to use her for our service needs! More

Clean, large waiting area with some snacks and coffee. Service was done about estimate time. Service was done about estimate time. More

The dealership was clean. Everybody was very friendly. The checkout was very quick. The waiting room was nice and there was adequate seating in the waiting room. Everybody was very friendly. The checkout was very quick. The waiting room was nice and there was adequate seating in the waiting room. More

Colin Floyd was an excellent representative of Germain Toyota on Scarborough Road during my recent visit for RAV-4 service. Toyota on Scarborough Road during my recent visit for RAV-4 service. More

I scheduled my first Toyota maintenance appointment with Germain Toyota Service . I’m so happy that I chose Germain. Chris Curtis was very friendly, communicated regularly with me about the status, and to Germain Toyota Service . I’m so happy that I chose Germain. Chris Curtis was very friendly, communicated regularly with me about the status, and took the time to explain when future maintenance would be required. My car was ready quicker than expected. Thank you, Chris! More

Mahogany was amazing with communicating, organization and professionalism. The mechanics went above and beyond was really pleased with their work. professionalism. The mechanics went above and beyond was really pleased with their work. More

Toyota had a stop sale on the parts I needed to get my tundra fixed. It took some time but Colin Floyd and the parts department stayed on top of everything to get it resolved. Germain’s general manager, M tundra fixed. It took some time but Colin Floyd and the parts department stayed on top of everything to get it resolved. Germain’s general manager, Marcello Frustaci, went the extra step to get my truck back. More