Germain Toyota of Columbus - Service Center

The service was done correctly and with no charge. Took an hour and ten minutes for a scheduled 10,000 mile service appointment, that is to long. an hour and ten minutes for a scheduled 10,000 mile service appointment, that is to long. More

Great quick and easy service. Aaron was an amazing help, and my vehicle was done within half of the promised time. Will definitely continue using Germain Toyota of Columbus. and my vehicle was done within half of the promised time. Will definitely continue using Germain Toyota of Columbus. More

Not very good at all. I’ve been there 3 times with the same problem and still not fixed. My music cell phone came up gone. Toyota also doesn’t stand behind their word for warranty repairs. same problem and still not fixed. My music cell phone came up gone. Toyota also doesn’t stand behind their word for warranty repairs. More

Had van for a whole week. Told me one day. Two days later the cost increased 6 fold, and still took 3 more days, and more parts. In Hindsight that money would have gotten me a newer van with minimal monthly the cost increased 6 fold, and still took 3 more days, and more parts. In Hindsight that money would have gotten me a newer van with minimal monthly payment. Customer caring, not gouging, service would have been appreciated. Van did not get cleaned. Child seats did not get reinstalled. I called when promised up dates did not come. More

The service department did very well and on a very timely basis. Ms Wilson was very helpful and made sure the recall on the fuel pump, and was ordered for replacement and told me she would call when it arriv basis. Ms Wilson was very helpful and made sure the recall on the fuel pump, and was ordered for replacement and told me she would call when it arrived. More

Friendly, knowledgeable staff Even I (72 year) , understood the advice about what should be done for my Prius and was asked when there was a new recommendation for my car! Always Even I (72 year) , understood the advice about what should be done for my Prius and was asked when there was a new recommendation for my car! Always explaining , why it should be done ✅ I trust Toyota Germaine with my car 🚗! More

Brandon and Phil went above and beyond in fixing my vehicle. They did everything they could to save me money and get my vehicle back to me asap. vehicle. They did everything they could to save me money and get my vehicle back to me asap. More

First time visiting in 2 years. Our 2003 Camry we use as a secondary car, very little mileage. Came in for a check but also theA/C stopped working. It was very easy and quickly got an appointment. Staff was a secondary car, very little mileage. Came in for a check but also theA/C stopped working. It was very easy and quickly got an appointment. Staff was very friendly and helpful. More

Great service as always! Personnel is always friendly and efficient and the service is always done correctly and quickly. Never had a bad experience at Germaine! and efficient and the service is always done correctly and quickly. Never had a bad experience at Germaine! More

Always a pleasure dealing with this service department! Thank you for being courteous, helpful and timely. Would definitely recommend to others. Thanks again and stay safe. Thank you for being courteous, helpful and timely. Would definitely recommend to others. Thanks again and stay safe. More