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Germain Toyota of Columbus - Service Center

Columbus, OH

4.3
867 Reviews

867 Reviews of Germain Toyota of Columbus - Service Center

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July 23, 2020

For over two years I have been bringing my Toyota Highlander to Germain on Scarborough I am always happy with the work they do and they treat me like a king.will continue my visits. More

by DANNDITTER
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Blanton
Jul 24, 2020 -

Germain Toyota of Columbus responded

Our team truly appreciates your continued business and we look forward to seeing you at your next appointment. Best Regards, Rich Newsome General Manager

July 23, 2020

Great service I brought my car in for its 1-year service. They did a great job, and Chris Curtis answered some of my questions as well. I'm completely satisfied. More

by flashight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Germain Toyota of Columbus responded

Thank you for letting us know that you were completely satisfied with your recent service experience. Please let us know if you need anything further. Best Regards, Rich Newsome General Manager

July 22, 2020

It was easy to schedule service for my car. They texted to bring my attention to an issue that needs attention. Everyone was very courteous and considerate, and not pushy while being clear about all diagno More

by DAWNACE
Recommend Dealer
Yes
Employees Worked With
Joe Mathias
Jul 23, 2020 -

Germain Toyota of Columbus responded

We appreciate your business and are pleased to know your visit was positive and seamless from beginning to end. See you next time. Best Regards, Rich Newsome General Manager

July 21, 2020

We had oil change and tire rotation. Both were done in a good and timely manner. Bought truck back for recall and it was finished in day and one half. Paid bill, thanked Teresa and drove home. More

by RICHARD MARSH
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Germain Toyota of Columbus responded

Your overall satisfaction is our ultimate goal. We are happy to know your visit with Teresa and our service team was efficient and a 5-star experience. Best Regards, Rich Newsome General Manager

July 21, 2020

Very excellent people. Brandon was great. I like your services. I will always choose Germain Toyota. I mean your are the best. Cudos. Good guys. More

by B.KORANKY
Recommend Dealer
Yes
Employees Worked With
Billy Blanton
Jul 22, 2020 -

Germain Toyota of Columbus responded

We appreciate your business and kind words. Thank you for letting us know that Brandon took excellent care of you. Best Regards, Rich Newsome General Manager

July 20, 2020

I came in for my 1st tire rotation service since I bought my car and I was extremely satisfied with my service. Brandon Hood was very informative, pleasant and efficient. C Hayden (the Car tech) took great c More

by Jodirinecoleman80
Recommend Dealer
Yes
Employees Worked With
Omar Jackson, Brandon Hood
Jul 21, 2020 -

Germain Toyota of Columbus responded

We appreciate your business and positive feedback. Our team looks forward to assisting with your automotive needs throughout your ownership. Best Regards, Rich Newsome General Manager

July 20, 2020

Staff was friendly and efficient. Vehicle done as Staff was friendly and efficient. Vehicle done as promised Brought in for recall work that was taken care of as described. Happy with service that More

by SCHUBE5
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Germain Toyota of Columbus responded

Thank you for trusting in our team to provide you with your automotive service needs. Your complete satisfaction is our ultimate goal. Best Regards, Rich Newsome General Manager

July 17, 2020

This dealership was amazing, Joe Mathias was awesome and gave a great experience. I am writing the rest of this to fill the word minimum More

by KYLE.WURM
Recommend Dealer
Yes
Employees Worked With
Joe Mathias
Jul 20, 2020 -

Germain Toyota of Columbus responded

Thank you for the kind 5-star rating and feedback. Best Regards, Rich Newsome General Manager

July 17, 2020

Alway available if i have an issue whether I have an appointment or not and very professional. They work with me on major repairs and help me decide what’s most needed. More

by RATHGABERC
Recommend Dealer
Yes
Employees Worked With
Manager of Service Dept. very helpful and , Janet Kauer, Crystal Brown, Brandon Hood
Jul 20, 2020 -

Germain Toyota of Columbus responded

Providing our valued customers an overall quality experience is our ultimate goal. Thank you for sharing your complete satisfaction. Best Regards, Rich Newsome General Manager

July 17, 2020

As always the service was quick and friendly. It took a long time to find a service center I could trust. I am glad I chose your dealership. More

by mglasspoole
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Germain Toyota of Columbus responded

Your kind words and business mean so much to our team. Thank you for choosing Germain! Best Regards, Rich Newsome General Manager

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