Germain Toyota of Columbus - Service Center

I love the text service feature with live updates. The service representatives are very helpful. The service representatives are very helpful. More

Tech did not torque my lugnuts unbeknownst to me which caused more damage and they refused to repair. caused more damage and they refused to repair. More

Excellent customer service with scheduling my appointment with the service representative and knowledgeable about what’s needed to be done with the service representative and knowledgeable about what’s needed to be done More

Toyota sent notification that my RAV4 has a battery recall, when I told the manager or tech head she told it not due yet Toyota will contact me again, I personally think that was bias because of accent recall, when I told the manager or tech head she told it not due yet Toyota will contact me again, I personally think that was bias because of accent or origin More

Bad customer service Wait is too long. Not enough technicians. Made you reschedule or come back extra times. Not enough technicians. Made you reschedule or come back extra times. More

Bought my Audi last month and the Carfax was great. Within 2 weeks I have warning lights going off saying I have to stop my engine because of low oil pressure. Now I have no car and nobody at the deale Within 2 weeks I have warning lights going off saying I have to stop my engine because of low oil pressure. Now I have no car and nobody at the dealership will return my call. They lie about their service and what they sell you. Germain Toyota is horrible! I should have went to Lindsay Acura like I planned. More

Great service and professionalism. Chris was incredible and helped me with everything that I needed Chris was incredible and helped me with everything that I needed More

Great work and friendly staff to assist in any way possible. Kept me up to date on the progress. Great job. possible. Kept me up to date on the progress. Great job. More

Another simple and easy service at Toyota West. They are alway accommodating and go above and beyond what is needed. The loaner that they provided so I could drive to my office and work while the b They are alway accommodating and go above and beyond what is needed. The loaner that they provided so I could drive to my office and work while the brakes were replaced was greatly appreciated! More

Service dept has excellent communications and. Chris provides excellent customer service. Texting status and calls. Chris provides excellent customer service. Texting status and calls. More