Germain Toyota of Columbus - Service Center

Good job. I was in and out fast. Had to wait an hour and a half. Thank you. Scott Guinn serviced me I was in and out fast. Had to wait an hour and a half. Thank you. Scott Guinn serviced me More

Quick turnaround on 2nd key fob for recent car purchased, great experience, no complaints, excellent waiting area great experience, no complaints, excellent waiting area More

This dealership is definitely customer service oriented. Always polite and courteous. We also recommend this particular dealership to friends snd family. Our service rep, Madison Rosenberger, this trip was Always polite and courteous. We also recommend this particular dealership to friends snd family. Our service rep, Madison Rosenberger, this trip was super helpful. ; stars for her. More

Tara Farmer assisted me she was very attentive and service was great I will only go to Toyota service was great I will only go to Toyota More

The dealership always does a good job of taking care of my Sienna and I especially appreciate working with Scott Guinn in Service. my Sienna and I especially appreciate working with Scott Guinn in Service. More

The employees were friendly and helpful. After 30 years of driving Toyota vehicles, Germain is my first choice in a dealership. After 30 years of driving Toyota vehicles, Germain is my first choice in a dealership. More

Colin Floyd was very professional throughout the entire service experience on my vehicle. He was thorough in his explanations. When he did not know something, he tracked down the answer and followed up i service experience on my vehicle. He was thorough in his explanations. When he did not know something, he tracked down the answer and followed up in a timely manner. The team at the rental car desk was also very professional. I am sorry to see him leave Germain Toyota but I will continue to bring my vehicles for service to this location. More

Mahogany Nolen assisted me at Germain Toyota and provided truly outstanding service. She was knowledgeable, courteous, truly outstanding service. She was knowledgeable, courteous, More

We have 35+ years experience with Germain Toyota. Although our service experience today began with very unexpected charges/services, the common sense explanation offered by the service team was reass Although our service experience today began with very unexpected charges/services, the common sense explanation offered by the service team was reassuring and defused the situation. Madison Rosenberger and the rest of the service team are very professional and manage probably the toughest job at Germain. More

I believe our service was completed in a timely way, with Christopher Curtis, and received directions initially from Autumn ? when inquiring about other directions as well. It is noted also, that as a Milit Christopher Curtis, and received directions initially from Autumn ? when inquiring about other directions as well. It is noted also, that as a Military Veteran that we would receive a 10% discount on the final cost for service. Overall experience waiting in the waiting area was good. More