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Germain Toyota of Columbus - Service Center

Columbus, OH

4.6
883 Reviews
Today: 7:00 AM - 7:00 PM Open Now
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883 Reviews of Germain Toyota of Columbus - Service Center

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March 18, 2025

My family and I have been customers of Germain Toyota for many years. Excellent service department. Mahogany Nolan was very helpful. More

by Marc Neiwirth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Germain Toyota of Columbus responded

Marc, thank you for sharing positive feedback on Mahogany! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what she's provided for you. We look forward to your next visit! Best Regards, Marcello Frustaci General Manager

March 15, 2025

Ms.Mahogany offer a great service.see you next time. And text messages help to know where the vehicle was during the oil change. More

by athiamas10
Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Germain Toyota of Columbus responded

We're glad Mahogany made your day a little easier by being efficient and communicative. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us! Best Regards, Marcello Frustaci General Manager

March 14, 2025

Always a pleasure going to Germain Toyota for all my service needs collin floyd is always a pleasure to work with he always takes great care of mine and my wifes cars. Everyone there is so nice. More

by kowens8282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Floyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Germain Toyota of Columbus responded

That's great! Thank you for always trusting Collin and the Germain Toyota team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional. Best Regards, Marcello Frustaci General Manager

March 11, 2025

Christopher Curtis took excellent care of me and my car. I could not be happier. More

by Andrewthall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Germain Toyota of Columbus responded

Andrew, thank you for letting us know how pleased you were with Christopher's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again. Best Regards, Marcello Frustaci General Manager

February 28, 2025

This dealership is fortunate to have a competent and friendly employee in Mahogany (Mo). I have my Highlander service done here and often have Mo as my service advisor. She is always thorough and friend More

by Mark B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Germain Toyota of Columbus responded

We're pleased you continue to receive the best care and guidance from Mahogany and our amazing team, Mark. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure! Best Regards, Marcello Frustaci General Manager

February 27, 2025

A great location and place to get any and all of your services needs done. I would go back for sure the next time I need service completed. More

by Joe Norris Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Germain Toyota of Columbus responded

It is always our pleasure to ensure convenience and value when you place your trust in our team, Joe. We wish you the safest of travels until we see you next time! Best Regards, Marcello Frustaci General Manager

February 14, 2025

On time, pleasant, eager to communicate, answers all questions with a smile, and seems happy to represent Germans! I recommend her to my friends! Jane Oman More

by joman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Germain Toyota of Columbus responded

Jane, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Teresa's expertise. Please come see us again some day! Best Regards, Marcello Frustaci General Manager

February 13, 2025

Brian Kinzie was very knowledgeable and respectful, he took the time to not only listen but explain everything to me. Brian kept me up to date with the repair process and progress, which made me feel as i More

by MiMi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Germain Toyota of Columbus responded

MiMi, thanks for stopping by to share your 5-star review of Brian! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. Best Regards, Marcello Frustaci General Manager

February 08, 2025

I had a good experience at Germain. Sulayman Nyang was the salesperson I who helped me. He was very friendly, knowledgeable and professional. Would recommend him to others. Also dealt w More

by elzie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sulayman Nyang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Germain Toyota of Columbus responded

Great! Thanks so much for your thoughtful feedback, Elzie. We're glad Sulayman and Mahogany took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day! Best Regards, Marcello Frustaci General Manager

January 10, 2025

A+++++ Service by Mahogany Nolen who was very professional, helpful and knowledgeable. A pleasure to do business with More

by timebrown8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Germain Toyota of Columbus responded

Thank you for taking a moment to share positive feedback on Mahogany. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day! Best Regards, Marcello Frustaci General Manager

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