Germain Toyota of Columbus - Service Center

I had a great experience with Germain Toyota. They were FAST and FRIENDLY. They didn’t try to tell me I needed extra things done to my vehicle to try and make more money off of me. They did the job I asked FAST and FRIENDLY. They didn’t try to tell me I needed extra things done to my vehicle to try and make more money off of me. They did the job I asked at a good price. Nothing more, nothing less. More

The service technician was courteous and helpful. When it was discovered that the repair would be several hours, I was offered a rental vehicle. I appreciated that. was discovered that the repair would be several hours, I was offered a rental vehicle. I appreciated that. More

This was my first time at Germain Toyota since I moved. All my previous service was very good at Zanesville Toyota for 18 years. I was very impressed with the service and atmosphere at Germain Toyota All my previous service was very good at Zanesville Toyota for 18 years. I was very impressed with the service and atmosphere at Germain Toyota and my Highlander runs so much smoother after the fuel pump was replaced. Also, the 15,000 mile service was excellent and the service readout was the best I have ever seen. Most important to me, since I live in a senior retirement community, was the concern for customers you showed by how protective the workplace is arranged. Murray McMillan More

It was good service and the service was good and fast i will be coming back again for all my service to don by this location will be coming back again for all my service to don by this location More

Brandon Dawson was my service attendant. He was great. He kept me updated and showed me pictures of the work I needed on my car. kept me updated and showed me pictures of the work I needed on my car. More

I was happy with your service. The wait time was exactly as planned. The guy who took care of me was friendly and professional.Thank you as planned. The guy who took care of me was friendly and professional.Thank you More

Great team. I absolutely feel completely satisfied with everyone here. They make you feel at home and your their only customer even when they have more. Happy holidays thank you everyone here. They make you feel at home and your their only customer even when they have more. Happy holidays thank you More

My service and recall service was great but it took a lot longer than I ever expected. My service rep Chris Curtis was wonderful and kept us updated. My appointment was at 10am and I didn’t leave with my van longer than I ever expected. My service rep Chris Curtis was wonderful and kept us updated. My appointment was at 10am and I didn’t leave with my van until 4:45. More

Service representative was rude, and not informative. Rushed us out the door without details of what was done. Had to call back the next day to request paperwork on what was done. Rushed us out the door without details of what was done. Had to call back the next day to request paperwork on what was done. More

Everyone that I had contact with was polite and knowledgeable about my car and what it needed. The Waiting area was pleasant and relatively quiet knowledgeable about my car and what it needed. The Waiting area was pleasant and relatively quiet More