Germain Toyota of Columbus - Service Center
Columbus, OH
867 Reviews of Germain Toyota of Columbus - Service Center
On time, pleasant, eager to communicate, answers all questions with a smile, and seems happy to represent Germans! I recommend her to my friends! Jane Oman questions with a smile, and seems happy to represent Germans! I recommend her to my friends! Jane Oman More
Brian Kinzie was very knowledgeable and respectful, he took the time to not only listen but explain everything to me. Brian kept me up to date with the repair process and progress, which made me feel as i took the time to not only listen but explain everything to me. Brian kept me up to date with the repair process and progress, which made me feel as important as if I was his only customer. Awesome job Brian Kinzie 😊 More
I had a good experience at Germain. Sulayman Nyang was the salesperson I who helped me. He was very friendly, knowledgeable and professional. Would recommend him to others. Also dealt w Sulayman Nyang was the salesperson I who helped me. He was very friendly, knowledgeable and professional. Would recommend him to others. Also dealt with Mahogany Nolan in service department, she too was very pleasant. More
A+++++ Service by Mahogany Nolen who was very professional, helpful and knowledgeable. A pleasure to do business with professional, helpful and knowledgeable. A pleasure to do business with More
Mahogany Nolen Germain Toyota of Columbus was very kind and knowledgeable concerning my vehicle and kept me informed as to the progress of my vehicle. and knowledgeable concerning my vehicle and kept me informed as to the progress of my vehicle. More
I think all advisors offer a great customer service. My advisor these past couple of months, Christopher Curtis, was always professional. He explained the issues my car had and recommendations, one of t My advisor these past couple of months, Christopher Curtis, was always professional. He explained the issues my car had and recommendations, one of these was to get new tires, an expensive service. Christopher explained the benefits of buying them at Germain. I did, and two weeks later I had to go back as one of my new tires got punctured by an animal bone! Good thing thad my new tires came with a 2-year road hazard guarantee so I just brought my vehicle to Germain Toyota. They got me a new tire at no cost, I only paid for the installation. I definetly recommend Germain Toyota. More
This note is regarding Chris Curtis Assistant Service Manager at Germain Toyota of Columbus. Chris is a very knowledgeable and very friendly person. Sometimes I might have taken a lot of his time to und Manager at Germain Toyota of Columbus. Chris is a very knowledgeable and very friendly person. Sometimes I might have taken a lot of his time to understand what is to be done for that day. But he always listens to what I am asking and professionally he provides the explanation in a very detailed manner. Before what the technicians are going to do, he will come to the waiting room and explain what they found and what should be done in order to keep my car in a good condition. And he will explain to me what the cost will be. Since I have moved from Minnesota in July 2021, I met Chris when I came to the dealer and after that time it is always easy for me to bring my car for service and hand it over to Chris. I am always telling him that I will depend on his guidance. Overall, the people around that area are very friendly. Taeme Gebre-Egziabher 612 889 1288 gebreet@comcast.net More
We really appreciate the prompt and efficient service that Teresa Wilson has provided us over the last several years. She is a star in our book. Sue and Mike Fribley that Teresa Wilson has provided us over the last several years. She is a star in our book. Sue and Mike Fribley More