Germain Toyota of Columbus

Estoy muy contento por el buen servicio y buen trato de kaleb Murray fue muy bueno al ayudar a elegir nuestro segundo vehículo, lo recomiendo mucho por el buen trato y amabilidad 👍🏻👍🏻 kaleb Murray fue muy bueno al ayudar a elegir nuestro segundo vehículo, lo recomiendo mucho por el buen trato y amabilidad 👍🏻👍🏻 More

I sold my Honda Accord to them, they made this process quick and easy. Everyone was very helpful and friendly. quick and easy. Everyone was very helpful and friendly. More

Bought a Lincoln MKZ Chaz was our salesman and did a fantastic job will go back again fantastic job will go back again More

I bought a certified used Camry the end of April. The car had damage on the dash screen, it looked like someone stabbed it with a knife numerous times. Chaz and his manager promised my husband and I The car had damage on the dash screen, it looked like someone stabbed it with a knife numerous times. Chaz and his manager promised my husband and I the dash was already on order, and being fixed, regardless of if i decided to purchase the Camry or not. We went back the following day, and again was assured the dash was ordered, and would be replaced when the new dash screen was received. Since i bought the car, i have reached out several times about it. I have messages in writing from Chaz saying it was ordered, however it i almoast September, i have stopped getting a response, when i call Chaz he tells me his manager will call, and nothing. The experience after i agreed to purchase was horrible. They promised the car would be cleaned and the guy they used was a "wizard" - this was just another lie. I will never purchase anything from this dealership again. Lying to consumers to make a sale is horrible business practice. They need to make this right. More

Cristiano is wonderful to work with. He made my daughter feel comfortable and is very knowledgeable about the features and safety of the car. He is also a very nice and honest person. Th He made my daughter feel comfortable and is very knowledgeable about the features and safety of the car. He is also a very nice and honest person. Thank you! More

This was definitely one of our best used car purchase experiences. Our sales guy D'Lacy was kind, helpful, and honest. AJ made the paperwork simple and easy. The sales manager took time to set down and s experiences. Our sales guy D'Lacy was kind, helpful, and honest. AJ made the paperwork simple and easy. The sales manager took time to set down and speak with us about the car. Everyone went above and beyond to help us with this purchase including staying late, delivering the vehicle to our home, and agreeing to pick up the vehicle for a later repair. More

Quinton was super nice and helped me find a great car! He also had a great sense of humor and all around super nice guy! Definitely would recommend him to anyone! He also had a great sense of humor and all around super nice guy! Definitely would recommend him to anyone! More

Kaleb was friendly, knowledgeable, not pushy, and went above and beyond to ensure my satisfaction. above and beyond to ensure my satisfaction. More

My car's blind spot monitor hasn't worked since the day I bought it. I've taken it to Germain Toyota to get it fixed multiple times over the past several months, but they weren't able to fix it because appar bought it. I've taken it to Germain Toyota to get it fixed multiple times over the past several months, but they weren't able to fix it because apparently they only have one person who knows how to fix that issue (super questionable in and of itself) and he wasn't available. I took it in to try again today and had a horrible experience. Instead of just fixing the problem, they blamed it on a broken taillight cover, and -- I kid you not -- pointed at dirt on the bumper and said that was proof of damage to the bumper, therefore meaning it wouldn't be covered under warranty and I would need to pay $600-$1000 to fix it. On top of all of this, the guy I dealt with (Matt) was super rude and condescending from the beginning. Basically, instead of taking responsibility for an issue that I brought to their attention months ago, they looked for every cosmetic defect on the car to point to as proof that the issue was caused by outside damage. Zero out of 10. Would not recommend. More

I walked into the dealership to look at/test drive a Rav4 Hybrid and about the first words out of the salesman's mouth was that there was a $500 refundable deposit to test drive. I ask him for clarification Hybrid and about the first words out of the salesman's mouth was that there was a $500 refundable deposit to test drive. I ask him for clarification and he confirmed what I'd heard. I immediately walked out. I've been to Chevy, Ford, Mazda, Nissan, and a different Toyota dealerships in the last week to research/test drive new vehicles and not one asked for a deposit. If they didn't have a new vehicle available for a test drive they offered and I accepted a used vehicle. Pathetic! More