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Germain Toyota of Columbus
Columbus, OH
2,694 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,694 reviews
July 06, 2020
Kaleb was beyond professional and helpful throughout our entire car buying process. From greeting us at the door to staying after hours to ensure we were happily on our way with our new purchase. I would hi entire car buying process. From greeting us at the door to staying after hours to ensure we were happily on our way with our new purchase. I would highly recommend him to anyone looking at purchasing a vehicle. More
by joeytolley9
Employees Worked With
Kaleb Murray
Helpful July 06, 2020
Awesome experience from the time we walked in until we signed the paperwork. Kaleb was super nice and helped us get into a great vehicle that met our budget. Tom was also a pleasure to work with. We are v signed the paperwork. Kaleb was super nice and helped us get into a great vehicle that met our budget. Tom was also a pleasure to work with. We are very happy with our purchase and will be future customers! Thanks!!! More
by mac5078
July 06, 2020
The service was done correctly and with no charge. Took an hour and ten minutes for a scheduled 10,000 mile service appointment, that is to long. an hour and ten minutes for a scheduled 10,000 mile service appointment, that is to long. More
by KEITHABROWN1
Verified CustomerEmployees Worked With
July 03, 2020
AJ and everyone at Germain Toyota made buying my first brand new truck extremely easy! They gave me a great trade in value for my old Toyota and the price I wanted to pay from the start with no hassle. I brand new truck extremely easy! They gave me a great trade in value for my old Toyota and the price I wanted to pay from the start with no hassle. I was in and out very quick! The customer service was fantastic. I will definitely be a repeat customer. Thanks AJ! More
by Scott
Employees Worked With
July 03, 2020
Great quick and easy service. Aaron was an amazing help, and my vehicle was done within half of the promised time. Will definitely continue using Germain Toyota of Columbus. and my vehicle was done within half of the promised time. Will definitely continue using Germain Toyota of Columbus. More
by GSmith
Employees Worked With
Aaron Goodman
July 02, 2020
Not very good at all. I’ve been there 3 times with the same problem and still not fixed. My music cell phone came up gone. Toyota also doesn’t stand behind their word for warranty repairs. same problem and still not fixed. My music cell phone came up gone. Toyota also doesn’t stand behind their word for warranty repairs. More
by POWERTRONX
Employees Worked With
Billy Blanton, Aaron Goodman
July 02, 2020
Had van for a whole week. Told me one day. Two days later the cost increased 6 fold, and still took 3 more days, and more parts. In Hindsight that money would have gotten me a newer van with minimal monthly the cost increased 6 fold, and still took 3 more days, and more parts. In Hindsight that money would have gotten me a newer van with minimal monthly payment. Customer caring, not gouging, service would have been appreciated. Van did not get cleaned. Child seats did not get reinstalled. I called when promised up dates did not come. More
by grrafter
Employees Worked With
Cashier was very nice 5 stars , Billy Blanton
July 02, 2020
We are a repeat customer of Germain and we’re very very pleased with everything at Germain. We had a great experience with our sales person Linda Edwards and also the financial person Tom Lombardo. They b pleased with everything at Germain. We had a great experience with our sales person Linda Edwards and also the financial person Tom Lombardo. They both helped us a lot and we would recommended anyone to see either person at Germain. We’re very very pleased with our new Rav 4. More
by Mudbug
July 01, 2020
The service department did very well and on a very timely basis. Ms Wilson was very helpful and made sure the recall on the fuel pump, and was ordered for replacement and told me she would call when it arriv basis. Ms Wilson was very helpful and made sure the recall on the fuel pump, and was ordered for replacement and told me she would call when it arrived. More
by DAVIDSW55
Employees Worked With
June 30, 2020
Excellent experience, best pricing I could find Very happy with my overall experience. I drove up from Cincinnati to buy a Tundra as none of the local dealerships near me could come close to this p Very happy with my overall experience. I drove up from Cincinnati to buy a Tundra as none of the local dealerships near me could come close to this pricing. Amanda was great and responded to my emails very quickly! More
by James Fisher
