Germain Toyota of Columbus

Chris was very nice upon my arrival, even had a question after I left he promptly called me back explained my question and all was good. Receptionist who checked me out was a different story she was rude a after I left he promptly called me back explained my question and all was good. Receptionist who checked me out was a different story she was rude and was not helpful. That’s why I had to call Chris for clarification. More

With the whole corona virus distancing thing going on I was expecting it to be a hassle test driving vehicles but I was able to contact the dealership through chat and they said I could come right then. Th was expecting it to be a hassle test driving vehicles but I was able to contact the dealership through chat and they said I could come right then. They had the cats ready that was interested in. The purchase was a breeze. Everyone there was nice and respectful. Would definitely refer to anyone. Thanks so much! Love my car!!! More

Wonderful service and Ms. Edwards was very helpful. They did their best to make sure I had the vehicle I wanted with a good deal. did their best to make sure I had the vehicle I wanted with a good deal. More

Truck bedliner issue Germain did a great job of taking care of an expensive rust issue under truck bed liner after a recent truck purchase. The Used Car Sales manager was Germain did a great job of taking care of an expensive rust issue under truck bed liner after a recent truck purchase. The Used Car Sales manager was good for his word which I appreciated along with a quality job by the body shop. More

Excellent customer service. The salesperson Luci found the vehicle we wanted and within the price range we wanted be at. I would recommend to friends the vehicle we wanted and within the price range we wanted be at. I would recommend to friends More

This dealership was great. My sales lady even through a power outage found me a couple cars she thought fit my criteria then the next day got me in a corolla and I love it. Recommending to anyone who wants power outage found me a couple cars she thought fit my criteria then the next day got me in a corolla and I love it. Recommending to anyone who wants a dealership where the sales people genuinely work for you and not themselves first More

Tanisha was really nice and helpful. She found us a truck close to our budget and made sure it was clean and serviced before we picked it up close to our budget and made sure it was clean and serviced before we picked it up More

My experience with this dealer has been one of the worst by far the customer service was severely off putting and even gave off false information about some of the vehicles just generally unpleasant. by far the customer service was severely off putting and even gave off false information about some of the vehicles just generally unpleasant. More

I have leased two vehicles within the last 4 months and Omar was the reason I leased from Germain both times. He is very professional and will be the reason I return to Germain for my next vehicle. Omar was the reason I leased from Germain both times. He is very professional and will be the reason I return to Germain for my next vehicle. More

I was very pleased once again with the service at this particular dealership. I had an awesome deal when I bought my first car back in 2015. It was certified pre-owned. It runs very smoothly since then, particular dealership. I had an awesome deal when I bought my first car back in 2015. It was certified pre-owned. It runs very smoothly since then, no issues whatsoever. This time they gave me a big discount on my car purchase as well. They always work with in the budget you have. My sales representative was Tanesha Dixon. Very knowledgeable ,respectful, calm and considerate young lady I wish many years of successful business! Thanks to all of the work team! More