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Germain Toyota of Columbus

Columbus, OH

4.4
2,694 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,694 reviews

August 11, 2020

If you are female you do not want to buy a car at this dealership. They are sexist. They lied to me and scared me. More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Romine
Aug 20, 2020 -

Germain Toyota of Columbus responded

We are sorry to learn you feel this way regarding your experience with our dealership. Here at Germain, our team is dedicated to ensuring a positive and quality experience for ALL our guests. We would appreciate the opportunity to learn more about your visit. If you would please contact our Pre-Owned Manager Aimee Boone at 614-383-5332 so she may gather further information regarding your concerns. Best Regards, Rich Newsome General Manager

August 11, 2020

Great experience and great car. They made buying easy and looked for the best rate. The car is really nice I will shop here again More

by dnicol7677
Recommend Dealer
Yes
Employees Worked With
Tom Lombardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Scott
Aug 12, 2020 -

Germain Toyota of Columbus responded

We appreciate you taking the time to share your experience and for your business. Best Regards, Rich Newsome General Manager

August 11, 2020

I have been dealing with Germain Toyota since 2003. I have never had any complaints when working with personnel in sales (Omar Jackson), finance or service. Everyone is always very courteous to me. I h More

by Moondog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Jackson
Aug 12, 2020 -

Germain Toyota of Columbus responded

Thank you so much for sharing your experience with Germain Toyota. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Best Regards, Rich Newsome General Manager

August 11, 2020

We shopped every dealership within 100miles of our location and got the best deal (again) from Amanda Lobach! She works magic and we are in the exact car we wanted. There’s no annoying small talk with More

by Kylie
Recommend Dealer
Yes
Employees Worked With
Asher Puri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'Lacy Stith, Amanda Lobach
Aug 12, 2020 -

Germain Toyota of Columbus responded

Great to hear from you, Kylie. It's wonderful to know that you continue to have great experiences with Amanda and that she ensures that all of your needs and expectations are met each time you come in. We appreciate your business and look forward to working with you again in the future. Best Regards, Rich Newsome General Manager

August 11, 2020

“Holy Cow” as the awesome Cub announcer Harry Carey would always say! Germain Toyota of Columbus deserves 7 out of 5 stars! Joe Kelly was a good ol’ boy from Louisiana that made the experience with his kindn More

by KERNEL
Recommend Dealer
Yes
Employees Worked With
Joe Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amiee, Greg Coby
Aug 12, 2020 -

Germain Toyota of Columbus responded

Kernel, Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that Greg and Joe were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Rich Newsome General Manager

August 11, 2020

I sold my car back to this dealership today and I had an excellent experience! The process was quick and easy and I left feeling highly satisfied! More

by Bkern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Coby
Aug 12, 2020 -

Germain Toyota of Columbus responded

Thank you for sharing your overall satisfaction with our dealership. We appreciate you choosing to work with our buying center. Best Regards, Rich Newsome General Manager

August 09, 2020

Great and expedient service! Cody and the Germain Toyota team exceeded our expectations. What a great customer experience! Cody had the car available and ready upon arrival. He al More

by pastormark4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Close
Aug 10, 2020 -

Germain Toyota of Columbus responded

Thank you for leaving Cody this positive feedback and recommendation. We are thrilled to know he exceeded your expectations and provided the quality experience we all work hard to deliver. Best Regards, Rich Newsome General Manager

August 08, 2020

Great experience. He was very welcoming and professional. Anybody coming to this dealership you must ask for Brian!! I bought a 2012 Buick LaCrosse he had it outside ready for me before I even got there. More

by dru.brown14
Recommend Dealer
Yes
Employees Worked With
Brian Scott
Aug 10, 2020 -

Germain Toyota of Columbus responded

Thank you for letting us know about your visit with Brian. We are thrilled to know you enjoyed working with him and are comfortable recommending Brian to others. Best Regards, Rich Newsome General Manager

August 07, 2020

I am writing this letter to give my highest possible recommendation for Kaleb Murray..Also, John Woody runs tower like he’s the “Lebron” of Toyota!! 💯 I know Kaleb through his work elsewhere. He has More

by jasonkeithfloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Coby, Ryan Laymon, Kaleb Murray
Aug 10, 2020 -

Germain Toyota of Columbus responded

Kaleb is truly an asset to our team. We are quite fortunate to have Kaleb and Ryan along with our team of professionals supported by fine staff such as Greg and John to ensure the overall satisfaction of our team. Thank you for taking the time to share your experience and leave such high praise for Kaleb and our staff. Best Regards, Rich Newsome General Manager

August 07, 2020

Working with Cody was great. Very down to earth and easy to talk to. He answered all questions I had and was very detailed in his responses as well. I hope to buy my next car from him and would highly recom More

by thal11
Recommend Dealer
Yes
Employees Worked With
Cody Close
Aug 10, 2020 -

Germain Toyota of Columbus responded

We appreciate you sharing your overall satisfaction with Cody. Thank you for leaving him this awesome review as well as for your business. Best Regards, Rich Newsome General Manager

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