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Germain Toyota of Columbus
Columbus, OH
2,694 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,694 reviews
August 14, 2020
The service and personnel were great. The people in the waiting room were rude. 1 woman walked in talking loud on a speakerphone without a mask. Another woman took her mask off to make a loud phone call. A waiting room were rude. 1 woman walked in talking loud on a speakerphone without a mask. Another woman took her mask off to make a loud phone call. And a man only wore a mask covering his mouth. More
by SAKEENAPALACIO08
Verified CustomerEmployees Worked With
Aaron Goodman
Helpful August 13, 2020
Paint The repair job on my car was great however getting my car back was a different matter. I called around noon to see when my car would be ready to pick The repair job on my car was great however getting my car back was a different matter. I called around noon to see when my car would be ready to pick up I was told that my car was done and that it was in line to be cleaned. They then informed me that they would call me when my car was ready. Around 5 o’clock I called and ask about my car and they said I could pick it up. When I picked up my car it had not been cleaned and the numbers were still written on the front window. I picked up a dirty car which Makes it hard to see if there’s any dents or nicks in it. More
by BKEYES98
Employees Worked With
I did not get any names.
August 13, 2020
Excellent, Linda did a great job! Excellent, every one was friendly and went overboard to help me as I am handicapped! Could not have asked for more. the office person Mark was great! Excellent, every one was friendly and went overboard to help me as I am handicapped! Could not have asked for more. the office person Mark was great! More
by BFRYBURGER123
Employees Worked With
Linda Edwards
August 13, 2020
Teresa Wilson is an Assistant Service Manager Rock Star. I have worked with her for many years and she never fails to see that my vehicle is correctly maintained and that I am satisfied. I have worked with her for many years and she never fails to see that my vehicle is correctly maintained and that I am satisfied. More
by john5
Employees Worked With
August 13, 2020
I was the first customer of the day and still took over 2 hours to get a simple oil change done. Plus to my surprise, they put a Germain Toyota dealership license plate frame over my front plate even though hours to get a simple oil change done. Plus to my surprise, they put a Germain Toyota dealership license plate frame over my front plate even though I bought the car at Carmax. I didn't ask permission for this nor am I going to advertise for Germain Toyota! Everytime I go there it's always something else. Why do I waste my time there, especially at cashier without a greeting or even thank you. More
by FRJOHNSTAVROP1
Employees Worked With
Joe Mathias
August 12, 2020
Made an another same day the service was provided. My vehicle was taken in promptly and completed quickly. I was very satisfied with the staff. vehicle was taken in promptly and completed quickly. I was very satisfied with the staff. More
by Collierr36
Employees Worked With
Joe Mathias
August 12, 2020
Always professional and they take good care of me. Service techs do a great job and only do what is needed. This is my second Germain car. Service techs do a great job and only do what is needed. This is my second Germain car. More
by DJFRAF
Employees Worked With
Brandon Hood
August 12, 2020
Brian Scott made the car buying experience great. Had the truck ready for me when I arrived and worked out a good deal on the truck and my trade in. Thanks Brian! truck ready for me when I arrived and worked out a good deal on the truck and my trade in. Thanks Brian! More
by Tim.martin67
August 12, 2020
I had a good experience for service in my Toyota Yaris. They explained what work had to be done and the price.I waited for my car and had a cup of coffee. They explained what work had to be done and the price.I waited for my car and had a cup of coffee. More
by Princess
Employees Worked With
Aaron Goodman
August 12, 2020
every time I bring my 2020 Corolla in for service. I explained something wrong with my screen panel/radio. I have video and pictures of my screen turning white and buttons on my steering wheel unabl explained something wrong with my screen panel/radio. I have video and pictures of my screen turning white and buttons on my steering wheel unable to do anything. I keep hearing the same excuses: 1 the service department need documentation and 2 if the radio exchange the same issues could occur. then the radio not part of their product and jbl won't exchange radios. More
by MARIABYRD
Employees Worked With
Joe Mathias
