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Germain Toyota of Columbus
Columbus, OH
2,694 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,694 reviews
August 19, 2020
Very helpful and went above and beyond to provide top notch service. Won’t be going anywhere else but to Quinton for any of our vehicles!! notch service. Won’t be going anywhere else but to Quinton for any of our vehicles!! More
by Grimm
Employees Worked With
Quinton Stewart
Helpful August 19, 2020
I missed my appointment and they were able to quickly work me in the next day. Got me in and out within two hours and let me know of potential problems I would be facing down the road so I could prepare work me in the next day. Got me in and out within two hours and let me know of potential problems I would be facing down the road so I could prepare for it. Thanks! More
by JOHN_BOWLUS
Verified CustomerEmployees Worked With
August 18, 2020
Chris Curtis is a real asset to your company. Very helpful and kind. Can't recognize others due to mask wearing. But everyone was kind and courteous. helpful and kind. Can't recognize others due to mask wearing. But everyone was kind and courteous. More
by judevoe
Employees Worked With
August 18, 2020
Quinton was very knowledgeable and was able to answer all our questions. The dealership was very clean and had a lot of variety of vehicles to chose from. This was our 2nd vehicle purchased from germain wi our questions. The dealership was very clean and had a lot of variety of vehicles to chose from. This was our 2nd vehicle purchased from germain within a year. Excellent staff and great service. Recommended to all family and friends. More
by Nikhomp
August 18, 2020
everyone was very professional and helped me find the perfect car. They answered all my questions and even helped explain everything since this was my first car. would recommend this dealership to anyone perfect car. They answered all my questions and even helped explain everything since this was my first car. would recommend this dealership to anyone. More
by kbolin
August 18, 2020
Quentin went out of his way to make my experience one I'll never forget. My wife and I will definitely be back. He figured out exactly what we wanted and went over and beyond to get it done for us. Great I'll never forget. My wife and I will definitely be back. He figured out exactly what we wanted and went over and beyond to get it done for us. Greatly appreciate his hard work. My family is grateful. More
by Q
Employees Worked With
Quinton Stewart
August 18, 2020
Luci was wonderful! She worked with me over a several week period (phone and email), and worked within my budget until we landed on a wonderful 2018 Forester. She worked seamlessly with Amy and Asher to week period (phone and email), and worked within my budget until we landed on a wonderful 2018 Forester. She worked seamlessly with Amy and Asher to get me in, and out, with the car. They were forthcoming with details, service records, and kept the price fair and kept me up-to-date as it dropped. I am most pleased with the vehicle and their expert, efficient, and kind service. Thanks! More
by DAS
August 17, 2020
The service staff was prompt and professional. This was the first time I’d been since COVID, and I was pleased with the changes in the waiting area—it made me feel like you are concerned about creating a s the first time I’d been since COVID, and I was pleased with the changes in the waiting area—it made me feel like you are concerned about creating a safe space for your customers. The work was completed quickly, and I appreciated the guidance on recommended work, which I scheduled some of it for next month. More
by Lynn
Employees Worked With
Billy Blanton, Aaron Goodman
August 14, 2020
8:15 appt I didn’t leave until 10:30 because he left me waiting and my car was finished. Aaron helped me after the other guy abandoned me. waiting and my car was finished. Aaron helped me after the other guy abandoned me. More
by Trelynn33
Employees Worked With
Aaron Goodman
