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Germain Toyota of Columbus
Columbus, OH
2,700 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,700 reviews
September 09, 2020
Have always taken my 4Runner to this dealership for service and repairs. Recently they fixed a fender bender I had. They did a great job. When I picked up the car it was spotless inside and out. Every service and repairs. Recently they fixed a fender bender I had. They did a great job. When I picked up the car it was spotless inside and out. Everyone I spoke to was courteous and professional. Only negative was failure to call me back after I made 2 calls inquiring about completion/pick-up time. More
by tcroski
Verified CustomerEmployees Worked With
Melinda Thompson
September 09, 2020
The service was great! I’ve taken my 2014 Tacoma to Germain Service for everything from day 1. At 95K miles it’s still running great. Although they weren’t able to pinpoint where a minor buzz is coming Germain Service for everything from day 1. At 95K miles it’s still running great. Although they weren’t able to pinpoint where a minor buzz is coming from right now, I have no doubt they’ll find it in the future. Brandon was very good with communication and making sure I had a loaner to drive over the holiday weekend. More
by hun2n
Employees Worked With
Brandon Hood
September 09, 2020
My appointment for my oil change was at 1215 pm which is when I arrived. The man that assisted me told me that it would be an hour and a half wait which seemed excessive since I had an appointment. At 1:51p when I arrived. The man that assisted me told me that it would be an hour and a half wait which seemed excessive since I had an appointment. At 1:51pm I go out and ask the person closest if he could give me an update on my car. The man that initially helped me yelled down "I told her it would be an hour and a half", so clearly he heard me and could have addressed me. I replied that it had been over an hour and a half and he says "actually it's been an hour and twenty-three minutes". So I'm left waiting. At 2:14pm he comes in to tell me that they don't have the filter needed to do the oil change because "this is a Nissan dealership so we just don't keep those things on hand like that". He then asked did I want to wait even longer than the 2 hours I had been waiting. I didn't have time to wait. There was no offer to reschedule me, there was no apology for wasting 2 hours of my day. On top of that, I had to come back. This is not the first time I've experienced horrible customer service by this same man and I really wish I had never purchased the maintenance package so that I would never have to come back here. More
by mzvogue
Employees Worked With
September 08, 2020
Wonderful experience will be back to purchase my next vehicle. Service was great very friendly and helpful. They have even checked to make sure I was happy. vehicle. Service was great very friendly and helpful. They have even checked to make sure I was happy. More
by Jcsussex00
September 08, 2020
Fast turnaround. Teresa made sure I was covered with scheduled maintenance services. Teresa kept me updated via email and phone about status of my vehicle. scheduled maintenance services. Teresa kept me updated via email and phone about status of my vehicle. More
by DCLARK2171
Employees Worked With
September 06, 2020
I really had good service at Germaine Toyota. I recommend anybody looking to buy a car to go to them. I was very impressed with the service I got. They are awesome! anybody looking to buy a car to go to them. I was very impressed with the service I got. They are awesome! More
by CRYSTALWALLS8456
September 05, 2020
Taneesha was extremely helpful, productive and knowledgeable about what needed to be done and how. I was really impressed with the entire transaction. Thanks again. knowledgeable about what needed to be done and how. I was really impressed with the entire transaction. Thanks again. More
by Sunshine
September 04, 2020
Salespeople was great. Finance guy was awful, rude to my wife, tried to play us against each other. Don't go there. Finance guy turned us off for good. my wife, tried to play us against each other. Don't go there. Finance guy turned us off for good. More
by papawhanna
September 04, 2020
Best dealership experience we have ever had. They offered us a more than fair price for our trade ins and worked with us to make the deal happen. us a more than fair price for our trade ins and worked with us to make the deal happen. More
by elynch18
Employees Worked With
Righteous Bridges, Heather Romine
September 04, 2020
Asher was my salesmen, I can’t say enough good things about him and the germain team. Everyone! I mean everyone I encountered was helpful and super nice! Idk what they do there, but I wish my job was tha about him and the germain team. Everyone! I mean everyone I encountered was helpful and super nice! Idk what they do there, but I wish my job was that nice. Thanks for everything and I’m a forever customer! More
by ironman20725
Employees Worked With
Other Employees :
Tall skinny kid, names Jared , Luke Eastwood, Righteous Bridges
